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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The confusing part is that they sent me an e-mail in January – just 6 to 8 weeks ago – saying that it was getting close to the time to renew!!! I have individual plans for FrameMaker and Acrobat – both expiring in May. :(<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Matt Sullivan [mailto:matt@mattrsullivan.com] <br><b>Sent:</b> Thursday, March 21, 2013 6:13 PM<br><b>To:</b> Syed Zaeem Hosain (Syed.Hosain@aeris.net)<br><b>Cc:</b> framers@lists.frameusers.com List<br><b>Subject:</b> Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Eek!<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>My plan is for the TCS, so I don't know what they've done with the individual plans. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I do know that they stopped selling new maintenance for FM as a point product.<o:p></o:p></p></div><div><div><p><span style='font-family:"Arial","sans-serif"'>-Matt<o:p></o:p></span></p><div id=sig><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#003399'>Matt R. Sullivan</span></b><span style='font-family:"Arial","sans-serif";color:#003399'> </span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#003399'><br><strong><span style='font-family:"Arial","sans-serif"'>co-author <a href="http://framemaker11book.com/">Publishing Fundamentals: Unstructured FrameMaker 11</a></span></strong> <br><strong><span style='font-family:"Arial","sans-serif"'>P:</span></strong> 714.960.6840 | <strong><span style='font-family:"Arial","sans-serif"'>C:</span></strong> 714.585.2335 | <a href="mailto:matt@mattrsullivan.com">matt@mattrsullivan.com</a> <br><br><a href="http://twitter.com/mattrsullivan"><span style='text-decoration:none'><img border=0 width=15 height=15 id="_x0033_c51f68e-6092-48c0-8c0c-b644e3895a89" src="cid:image001.png@01CE2663.738B4D50"></span></a><a href="http://twitter.com/mattrsullivan">@mattrsullivan</a> <a href="http://www.linkedin.com/in/mattrsullivan"><span style='text-decoration:none'><img border=0 width=15 height=15 id="_x0030_788a223-c6af-4a1f-a707-5d869b72cdfe" src="cid:image002.png@01CE2663.738B4D50"></span></a><a href="http://www.linkedin.com/in/mattrsullivan">LinkedIn</a> <a href="http://www.facebook.com/mattrsullivan"><span style='text-decoration:none'><img border=0 width=15 height=15 id=ebb81c42-f9f8-43fb-be2f-274433df3fcd src="cid:image003.png@01CE2663.738B4D50"></span></a><a href="http://www.facebook.com/mattrsullivan">facebook</a> <a href="http://mattrsullivan.com/"><span style='text-decoration:none'><img border=0 width=15 height=15 id=f1eb75fc-e11e-4291-80e6-de7b9d6f4c9e src="cid:image004.png@01CE2663.738B4D50"></span></a><a href="http://mattrsullivan.com/">mattrsullivan.com</a> </span><span style='font-family:"Arial","sans-serif";color:#003399'><o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Mar 21, 2013, at 6:00 PM, "Syed Zaeem Hosain (<a href="mailto:Syed.Hosain@aeris.net">Syed.Hosain@aeris.net</a>)" <<a href="mailto:Syed.Hosain@aeris.net">Syed.Hosain@aeris.net</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><o:p> </o:p></p></blockquote><p class=MsoNormal style='margin-bottom:12.0pt'><br>Ok-a-a-y ... I am confused now. I just spoke with an Adobe sales rep who claims that they are no longer offering the Upgrade Plan for Acrobat and FrameMaker ... huhn!?!?<br><br>Even though, Adobe sent me an e-mail in late January reminding me that my current one was going to expire soon (in May fortunately) and I needed to renew?<br><br>Does anyone know what is going on here? If Adobe is going to charge an arm and a leg to upgrade to the next version of FrameMaker (like I had to do for version 9 and 10 and 11), then that will be the last nail in the coffin, and I will use version 11 till it croaks or find another solution. <br><br>The cost of FrameMaker has simply become too expensive to work for my needs ... :(<br><br>Z<o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>