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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>I can confirm that there is indeed a problem with the <a href="mailto:fmerror@adobe.com">fmerror@adobe.com</a> e-mail address. It is directly accessible <i>within </i>Adobe, but bounces everything addressed to it from outside.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>I have put in a service call to Adobe’s IT group to fix that problem ASAP.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>I’ll let the list know when the problem is resolved (assuming they respond to me!) </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'> - Dov<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border:none;border-top:solid #6A737B 1.0pt'><tr><td width=43 style='width:32.25pt;border:none;padding:0in 15.75pt 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><img border=0 width=43 height=72 id="Picture_x0020_1" src="cid:image001.png@01CE2BD5.EB4CA420" alt="Description: D:\Documents\Adobe Artwork\2012\Adobe Products\E-mail Signature\adobe_logo_web.png"></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></td><td width=580 valign=bottom style='width:435.0pt;border:none;padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=677 style='width:507.75pt'><tr><td width=218 valign=bottom style='width:163.55pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:11.25pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Dov Isaacs</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><br>Principal Scientist<br>Adobe Systems Incorporated</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></td><td width=168 valign=bottom style='width:126.2pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:11.25pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>+1 408.536.2896 (tel)<br>+1 408.242.5161 (cell)</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal style='line-height:11.25pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><a href="mailto:isaacs@adobe.com"><span style='color:black'>isaacs@adobe.com</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></td><td width=291 valign=bottom style='width:218.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:11.25pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>345 Park Avenue<br>San Jose, CA 95110-2704 USA<br><a href="http://www.adobe.com/"><span style='color:black'>http://www.adobe.com</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p></td></tr></table></td><td valign=bottom style='border:none;padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></td></tr><tr><td colspan=3 style='border:none;padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><i><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#00B050'>Feel free to print this e-mail if your needs dictate hard copy.<br>There is no need to feel guilty about printing!<br>Paper is renewable and recyclable.<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.0pt;font-family:"Arial","sans-serif";color:#00B050'><o:p> </o:p></span></i></p><p class=MsoNormal><span style='font-size:7.0pt;font-family:"Calibri","sans-serif";color:black'>ISAACS-OFFICE.corp.adobe.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Suzanne Bolduc<br><b>Sent:</b> Thursday, March 28, 2013 3:03 PM<br><b>To:</b> framers@lists.frameusers.com<br><b>Subject:</b> messages to fmerror@adobe.com bounce<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>hi,<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>would someone know what happens with the e-mail alias <a href="mailto:fmerror@adobe.com">fmerror@adobe.com</a> lately? When FM crashed earlier this week I tried sending the log file as I normally do but this time it bounced. I tried resending again, and tried a couple more times over the last days, to no avail.<br><br>the Delivery Failure Report tells me that my message <br>was not delivered to: <a href="mailto:fmerror@adobe.com">fmerror@adobe.com</a><br>because: 550 No such user - psmtp<o:p></o:p></p></div><div><p class=MsoNormal>I know I was still able to send log files to this address in January.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>I found forum posts about a similar issue with an Adobe e-mail alias for a different product, but that problem had reportedly been resolved at some point.<o:p></o:p></p></div><div><p class=MsoNormal>is Adobe experiencing problems with their e-mail servers? or are these aliases being retired?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>thanks,<o:p></o:p></p></div><p class=MsoNormal>Suzanne<o:p></o:p></p></div></div></div></body></html>