<html><head><base href="x-msg://564/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi Kristy,<div><br></div><div>Windows XP sounds really old.</div><div>I run Parallels with Windows 7 on my MacBook Pro and I loaded Frame 10 without problems.</div><div>I would start with an upgrade to Windows 7.</div><div><br></div><div>Daniel</div><div><br><div><div>On May 13, 2013, at 1:46 PM, Kristy Nolan wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div bgcolor="white" background="cid:image001.jpg@01CE4FF0.E8D48430" lang="EN-US" link="#993300" vlink="#666600"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); ">Hi, all-<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); ">Is anyone else running Frame 11 on a MacBook Pro? If so, how did you get it to install? I am having trouble. I used to run Frame 7 on my old MacBook, so know it has worked in the past. I was able to download the trial version and have Parallels running. However when I install, it gets about 40% complete and gives me an error about a file not extracting properly from the archive and quits. I have tried re-downloading multiple times. I’ve tried moving all the files to an Explorer window.<br><br>Any other ideas? Please don't say move to a PC - that isn't happening. New Mac, Windows XP.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); ">Cross-posted this to the FrameMaker LinkedIn page too.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); ">Thanks!<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); ">Kristy<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif; color: black; "><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(54, 95, 145); "><o:p> </o:p></span></div></div><div><br class="webkit-block-placeholder"></div><hr size="1"><div><br class="webkit-block-placeholder"></div><p><strong></strong></p><center><strong>******* CONFIDENTIALITY NOTICE *******</strong></center><strong><br>This e-mail message and all attachments transmitted with it may contain legally privileged and confidential information intended solely for the use of the addressee. 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