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<p class="MsoNormal"><span style="color:#1F497D">THANK YOU! It worked.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Pat<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Stuart Rogers [mailto:srogers@phoenix-geophysics.com]
<br>
<b>Sent:</b> Thursday, July 18, 2013 3:47 PM<br>
<b>To:</b> framers@lists.frameusers.com; Christenson, Pat<br>
<b>Subject:</b> Re: FrameMaker 10: Tempermental keyboard<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 2013-Jul-18 4:39 PM, Christenson, Pat wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Earlier today, FrameMaker 10.0.2.419 on Windows 7 began sporadically and then frequently skipping letters I was typing. So far, I’ve learned the following:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>It only happens in FrameMaker 10. The keyboard works fine in other programs, including FrameMaker 11.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I’ve tried typing in several FrameMaker 10 files and the problem occurs in all of them.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I had someone else type on the keyboard in FrameMaker 10 and Word and she experienced the same problem. Problem in FrameMaker, fine in Word.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I’ve replaced the battery on the keyboard (Logitech).<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I’ve checked the drivers on the keyboard and the Logitech Unifying Receiver. Both were up-to-date.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I’ve restarted the computer.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I’ve restarted FrameMaker.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>I’ve run the Windows troubleshooter. It found a problem and said it fixed it but I’m still having the same problem.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Any help and suggestions will be greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<br>
Do you have a lot of pods, panels, and dialogs open? Try resetting your workspace so none are open and see if that helps.<br>
<br>
I've found FM to be sluggish when the pgf and char tag pods are open; it seems to be trying to update every field in the open pod after each key stroke.<br>
<br>
s.<br>
<br>
<o:p></o:p></span></p>
<pre>-- <o:p></o:p></pre>
<pre>Stuart Rogers<o:p></o:p></pre>
<pre>Technical Communicator<o:p></o:p></pre>
<pre>Phoenix Geophysics Limited<o:p></o:p></pre>
<pre>3781 Victoria Park Avenue, Unit 3<o:p></o:p></pre>
<pre>Toronto, ON, Canada M1W 3K5<o:p></o:p></pre>
<pre>+1 (416) 491-7340 x 325<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><a href="http://www.phoenix-geophysics.com">http://www.phoenix-geophysics.com</a><o:p></o:p></pre>
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