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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Not sure you’ll get much help with this one as I’m pretty sure FM isn’t supported on a W2K8 server…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>Mike Thorn<br>
<b>Sent:</b> July-22-13 10:46 AM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> Keyboard shortcuts causing crash on FM appserver installation<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi, all.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">A new FrameMaker 11 installation on a Citrix application server crashes instantly when I press F8 or F9, as well as the alternate Ctrl+8/Ctrl+9 shortcuts. It's the regular FrameMaker "serious problem" message, showing internal error codes
11024, 23327044, 26070837.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">OS: Windows Server 2008 R2 Standard<o:p></o:p></p>
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<p class="MsoNormal">FM: 11.0.2.384<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Frame 9 on the same appserver never had a shortcut problem, and FM 11 on my Windows 7 laptop is fine.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Any clues?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">Mike<o:p></o:p></p>
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