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<div>I, too, have experienced regular, random (unstructured) FrameMaker 10 crashes on Windows XP. In fact last week, as I was hurrying to meet a last-minute request for a documentation update, FM10 crashed every time I tried to generate the TOC, LOF, and LOT.
I tried everything I could think of and some strategies I found through searching the Internet. These included removing all the files then adding them back one by one after creating a new TOC, keeping all of the files in the book then removing them one by one,
creating a new book and doing both of the previous tasks, washing the files with MIF and redoing all of these tasks, etc.</div>
<div> </div>
<div>I was able to create a deliverable by creating a PDF of only the chapter files and then creating a PDF of an earlier version of the TOC and editing it in Acrobat. Unfortunately, the figure numbers restarted with each file and I didn’t have the time to
renumber them all so it went to QA that way. I will fix it before UAT. I ported everything to Word. Thank goodness I was only dealing with 65 pages and not 3000.</div>
<div> </div>
<div>At this point my supervisor is asking me to give up on FrameMaker and stick with Word. I have seriously considering just reverting back to my copy of FM8.</div>
<div> </div>
<div>Lore</div>
<div> </div>
<div><font face="Arial" size="2" color="#009DD9"><span style="font-size:9pt;">Lore Eargle</span></font></div>
<div><font face="Arial" size="2" color="#999999"><span style="font-size:9pt;">Senior Technical Writer</span></font></div>
<div><font face="Arial" size="2" color="#999999"><span style="font-size:9pt;">Engineering SharePoint Site Collection Manager</span></font></div>
<div><font face="Arial" size="2" color="#999999"><span style="font-size:9pt;"> </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Message: 5</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Date: Wed, 07 Aug 2013 09:49:03 -0400</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">From: Alan Houser <<a href="mailto:arh@groupwellesley.com"><font color="blue"><u>arh@groupwellesley.com</u></font></a>></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">To: Joseph Lorenzini <<a href="mailto:jaloren@gmail.com"><font color="blue"><u>jaloren@gmail.com</u></font></a>></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Cc: FrameMaker Forum <<a href="mailto:framers@lists.frameusers.com"><font color="blue"><u>framers@lists.frameusers.com</u></font></a>></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Subject: Re: FrameMaker 10 Crashes Regularly, is unstructured</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> FrameMaker 11 more stable</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Message-ID: <<a href="mailto:5202504F.5020906@groupwellesley.com"><font color="blue"><u>5202504F.5020906@groupwellesley.com</u></font></a>></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Content-Type: text/plain; charset=ISO-8859-1; format=flowed</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">It's very difficult to say whether your experience will improve with FrameMaker 11. I find FrameMaker 11 to be less temperamental than FrameMaker 10, but it's far from crash-free. Try the 30-day
trial version of FrameMaker 11. You should know pretty quickly whether FM11 is more stable in your environment.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">Do send your crash logs to Adobe. Crashes with a non-obvious cause (to</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">you) may be fixable by the FrameMaker development team.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">-Alan</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">On 8/6/13 12:25 PM, Joseph Lorenzini wrote:</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> Hi all,</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> I have been using FM 10 for about 2 years. It seems like FrameMaker </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> will randomly crash at least once a day on me. And I do mean crash --- </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> get the infamous fatal exception dialog box and then FrameMaker goes </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> kaput. In response to the inevitable debug questions:</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> -yes i have done a mif wash</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> -no this doesn't happen with a particular book or framemaker file. It </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> happens randomly no matter what book or file i am in and i have over</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> 3,000 pages of documentation.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> -yes, these files have existed since FM 9 -- not sure why that version </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> should make a difference -there is no conditional text in any of the </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> files. I do use text insets and variables.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> -no the crash doesn't seem to happen when i do a particular thing. The </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> only common thing that occurs is that i use hot keys a lot. That said, </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> I use hot keys a lot and most of the time the crash does not happen.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> -no i am not on a network share. All files are local.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> -Yes, FM 10 is fully patched.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> In any event, debugging why this crash is happening would be </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> non-trivial and even if i did figure out why its happenings, there's </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> no guarantee that i'd able to find a fix. Adobe certainly isn't going </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> to provide one.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> Consequently, I am wondering if people have noticed whether FM 11 is </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> significantly more stable.Since I am in unstructured, there wasn't a </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> compelling reason for me to upgrade. However, i'll consider doing it, </span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> if it will reduce or eliminate the frequency of crahses on framemaker.</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> Thanks,</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">> Joseph Lorenzini</span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;">></span></font></div>
<div><font face="Consolas" size="2"><span style="font-size:10.5pt;"> </span></font></div>
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