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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Interestingly, I had similar problems with FM 10 last night but not today. It is fully patched and running on Windows 7 Ultimate (also up to date), 3.2 GHz machine, 12 GB RAM, 1 terabyte of free space. I changed nothing, but got the message saying that an appropriate printer could not be found. Today, it’s working, and all I did was to reboot.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Stumped in Ypsilanti. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jack DeLand</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>, CSM<b> </b>| 734 972 3026 (cell) | jack.deland (skype) | </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="www.linkedin.com/in/jackdeland">www.linkedin.com/in/jackdeland</a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Ken Poshedly<br><b>Sent:</b> Wednesday, August 21, 2013 11:14 AM<br><b>To:</b> framers@lists.frameusers.com<br><b>Subject:</b> problems creating pdf files from FM11<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>The subject line says just what it is.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Background:<o:p></o:p></span></p></div><ul type=disc><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>The other three writers are on Windows 7 terminals with FM11 and Adobe Acrobat 10 Professional.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>We create pdf files by printing to the Adobe "printer" to get a ps (postscript) file, then running that through Distiller.<o:p></o:p></span></li></ul><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>All worked OK through Wednesday, but not today (Thursday).<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>While I _can_ continue to successfully create pdf files as described, at least two of the other three guys can't.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>What we've done:<o:p></o:p></span></p></div><ul type=disc><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:white'><span style='font-size:11.0pt'>Saved a sample file down to mif version 7 onto our network drive for me to open in FM8.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:white'><span style='font-size:11.0pt'>I open the sample file in FM8 but still can't create a ps file (always "0 kb" file size results) from that sample file.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;background:white'><span style='font-size:11.0pt'>This is true whether I try it straight from the mif file or save it as an FM8 file and then try it.<o:p></o:p></span></li></ul><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Nobody had consciously changed anything on their terminals over the course of Wednesday to cause this today.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>And yes, I've made sure that the "Rely on system fonts only" checkbox is UNchecked when they and I try to create a ps file using the sample FM11 file.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>My suggested fix is for the three to remain on Windows 7 but reinstall FM8 since we here only output pdf files for hardcopy distribution anyway. That's a losing battle, however, even though it would increase our productivity immensely -- at least in the short term.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Help please.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>-- Ken in Atlanta<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:18.0pt;color:black'><o:p> </o:p></span></p></div></div></div></body></html>