<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><base href="x-msg://673/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Training engineers in tech comm tools is usually about as effective as training tech comms in the software tools the engineers use--that is, it's not generally effective.<div><br></div><div>I recommend the engineers use whatever tool they're most comfortable with (Word) and you provide a template and train them in use of stylesheets and standards in that application.</div><div><br></div><div>After the content is written, have your team import it into Fm.</div><div><br></div><div>For changes, give the engineers a PDF and use Fm's commenting and revision tools to update content.</div><div><br></div><div>FWIW, this it the way I handle docs for a major corporate airline and a large medical software company.<br><div>
<p style="font-family: Times; "></p><p></p><p style="font-family: Times; "></p><p></p><p style="font-family: Times; "></p><p></p><p style="font-family: Times; "></p><p></p><p style="font-family: Times; "></p><p></p><p></p><p></p><p style="font-family: Times; "></p><p></p><p></p><p style="font-family: arial, helvetica; "></p><p></p><p style="font-family: arial, helvetica; "></p><p></p><p style="font-family: arial, helvetica; "></p><p></p><p style="font-family: arial, helvetica; "><br>-Matt<br></p><div id="sig" style="font-family: arial, helvetica; width: 500px; color: rgb(0, 51, 153); "><span style="font-size: 12px; font-weight: bold; ">Matt R. Sullivan</span> <span style="font-size: 10px; "><br style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><strong style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">co-author <a href="http://framemaker11book.com/">Publishing Fundamentals: Unstructured FrameMaker 11</a></strong><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; "> </span><br style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><strong style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">P:</strong><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; "> </span><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; ">714.798.7596 |</span><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; "> </span><strong style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">C:</strong><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; "> </span><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; ">714.585.2335 |</span><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; 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-webkit-text-stroke-width: 0px; ">mattrsullivan.com</a><span style="color: rgb(0, 51, 153); font-family: arial, helvetica; font-size: 10px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; display: inline !important; float: none; "> </span>
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</div><br><div><div>On Oct 7, 2013, at 7:26 AM, Stephen O'Brien <<a href="mailto:sobrien@innovmetric.com">sobrien@innovmetric.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Verdana; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Hi,<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">A few mechanical engineers have been asked, as part of their varied workload, to author certain documents in English (How To, Webinars, software essentials) in the near future.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Working with authors who are not formally trained is a new experience for me. I am wondering how to best define their tasks and the tasks of my technical writing group who will work together to ensure quality documents. For example:<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span style="font-family: Symbol; "><span>·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span>I could provide the engineers with templates in FrameMaker and an introduction to the basics of technical writing and English grammar and bring them to write good documents over time. Some formal training in technical writing could be offered. The technical writers would then review the final documents (container and content) to ensure the overall quality of the documents.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span style="font-family: Symbol; "><span>·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span>Or, maybe the role of the engineers should be to write rough content within guidelines (get the ideas and workflows on paper), and my team of technical writers could be responsible for formatting the content and expressing their ideas/workflows correctly in English. This would take much less time for the engineer (less of a learning curve).<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Do you have some experience in this matter? Any hints for what may work best?<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Many thanks.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Here in Quebec City, Canada autumn is in full color. Mother Nature at her very best.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><p class="MsoNormal" style="margin: 0in 0in 10pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 13px; "><b><span lang="FR-CA">Stephen O'BRIEN</span></b><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "><br>Coordonnateur à la documentation et rédacteur technique senior | Documentation Coordinator and Senior Technical Writer<br>InnovMetric Logiciels | Software<br></span><span style="font-size: 10pt; line-height: 11px; "><a href="mailto:sobrien@innovmetric.com" style="color: purple; text-decoration: underline; "><span lang="FR-CA">sobrien@innovmetric.com</span></a></span><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "><br><b>T<span class="Apple-converted-space"> </span></b>(1) 418.688.2061<br><b>F<span class="Apple-converted-space"> </span></b>(1) 418.688.3001<o:p></o:p></span></p><p class="MsoNormal" style="margin: 0in 0in 10pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 13px; "><a href="http://www.innovmetric.com/" style="color: purple; text-decoration: underline; "><span style="font-size: 10pt; line-height: 11px; color: windowtext; text-decoration: none; "><image001.jpg></span></a><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "> <span class="Apple-converted-space"> </span></span><a href="http://www.youtube.com/polyworks/" style="color: purple; text-decoration: underline; "><span style="font-size: 10pt; line-height: 11px; color: windowtext; text-decoration: none; "><image002.jpg></span></a><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "> </span><a href="http://www.facebook.com/InnovMetric" style="color: purple; text-decoration: underline; "><span style="font-size: 10pt; line-height: 11px; color: windowtext; text-decoration: none; "><image003.jpg></span></a><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "> </span><a href="http://www.twitter.com/PolyWorks" style="color: purple; text-decoration: underline; "><span style="font-size: 10pt; line-height: 11px; color: windowtext; text-decoration: none; "><image004.jpg></span></a><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "> </span><a href="https://plus.google.com/u/0/100086255572014990082/posts" style="color: purple; text-decoration: underline; "><span style="font-size: 10pt; line-height: 11px; color: windowtext; text-decoration: none; "><image005.jpg></span></a><span lang="FR-CA" style="font-size: 10pt; line-height: 11px; "><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0in 0in 10pt; font-size: 11pt; font-family: Calibri, sans-serif; text-align: justify; line-height: 13px; "><span lang="FR-CA" style="font-size: 8pt; line-height: 9px; ">AVIS DE CONFIDENTIALITÉ/CONFIDENTIALITY NOTICE: Ce message peut contenir des renseignements confidentiels appartenant exclusivement à InnovMetric Logiciels inc. ou à ses filiales. Si vous n’êtes pas le destinataire indiqué dans ce message (ou responsable de livrer ce message à la personne indiquée ou prévue) ou si vous pensez que ce message vous a été adressé par erreur, vous ne pouvez pas utiliser ou reproduire ce message, ni le livrer à quelqu’un d’autre. Dans ce cas, veuillez le retourner à l’expéditeur et le détruire.<span class="Apple-converted-space"> </span></span><span style="font-size: 8pt; line-height: 9px; ">Proprietary confidential information belonging to InnovMetric Software Inc. and its affiliates may be contained in this message. If you are not a recipient indicated or intended in this message (or responsible for delivering this message to such a person), or you think for any reason that this message may have been addressed to you by mistake, you may not use or copy this message, or deliver it to anyone else. In which case, notify the sender and destroy the e-mail.<o:p></o:p></span></p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div></div>_______________________________________________<br><br><br>You are currently subscribed to framers as<span class="Apple-converted-space"> </span><a href="mailto:matt@mattrsullivan.com" style="color: purple; text-decoration: underline; ">matt@mattrsullivan.com</a>.<br><br>Send list messages to<span class="Apple-converted-space"> </span><a href="mailto:framers@lists.frameusers.com" style="color: purple; text-decoration: underline; ">framers@lists.frameusers.com</a>.<br><br>To unsubscribe send a blank email to<br><a href="mailto:framers-unsubscribe@lists.frameusers.com" style="color: purple; text-decoration: underline; ">framers-unsubscribe@lists.frameusers.com</a><br>or visit<span class="Apple-converted-space"> </span><a href="http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com" style="color: purple; text-decoration: underline; ">http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com</a><br><br>Send administrative questions to<span class="Apple-converted-space"> </span><a href="mailto:listadmin@frameusers.com" style="color: purple; text-decoration: underline; ">listadmin@frameusers.com</a>. 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