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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='tab-interval:36.0pt'><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'>In defense of some engineers, I’ve actually had one request that he be allowed to work in FrameMaker as that was the way all the engineers worked at his previous job.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'>Unfortunately, at the time, I was working at a company that used Word, not Frame, so I had to tell him no </span><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Wingdings;mso-ascii-font-family:Arial;mso-hansi-font-family:Arial;mso-bidi-font-family:"Times New Roman";color:#0033CC;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>L</span></span><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'>Alison<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf <span class=GramE>Of</span> </b>John Sgammato<br><b>Sent:</b> Monday, October 07, 2013 7:44 AM<br><b>To:</b> Stephen O'Brien<br><b>Cc:</b> Frame Users (framers@lists.frameusers.com)<br><b>Subject:</b> Re: Engineers as authors<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>IMO you'll have more success and happier times if you take the latter route. They'll never need to know FrameMaker and may resent having to learn it. <o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>OTOH showing them some of the principles of tech writing shows them that there is more to our profession than transcription and formatting. A lot of "Here's what needs to be done - you do this easy part and we'll take care of the rest" can simultaneously educate them and make them happy that they don't have to handle everything form planning through authoring and review to production and publication and archiving... and in the end you get more respect as they understand all the work you do to make their words look good.<o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:0mm;margin-right:0mm;margin-bottom:12.0pt;margin-left:36.0pt'><o:p> </o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>On Mon, Oct 7, 2013 at 10:26 AM, Stephen O'Brien <<a href="mailto:sobrien@innovmetric.com" target="_blank">sobrien@innovmetric.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'>Hi,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'>A few mechanical engineers have been asked, as part of their varied workload, to author certain documents in English (How To, Webinars, software essentials) in the near future.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'>Working with authors who are not formally trained is a new experience for me. I am wondering how to best define their tasks and the tasks of my technical writing group who will work together to ensure quality documents. For example:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p style='margin-left:36.0pt'><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>I could provide the engineers with templates in FrameMaker and an introduction to the basics of technical writing and English grammar and bring them to write good documents over time. Some formal training in technical writing could be offered. The technical writers would then review the final documents (container and content) to ensure the overall quality of the documents.<o:p></o:p></p><p style='margin-left:36.0pt'> <o:p></o:p></p><p style='margin-left:36.0pt'><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>Or, maybe the role of the engineers should be to write rough content within guidelines (get the ideas and workflows on paper), and my team of technical writers could be responsible for formatting the content and expressing their ideas/workflows correctly in English. This would take much less time for the engineer (less of a learning curve).<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'>Do you have some experience in this matter? Any hints for what may work best?<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'>Many thanks. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'>Here in Quebec City, Canada autumn is in full color. Mother Nature at her very best.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:10.0pt;margin-left:36.0pt;line-height:90%'><b><span lang=FR-CA style='mso-ansi-language:FR-CA'>Stephen O'BRIEN</span></b><span lang=FR-CA style='font-size:10.0pt;line-height:90%;mso-ansi-language:FR-CA'><br>Coordonnateur à la documentation et rédacteur technique senior | Documentation Coordinator and Senior Technical Writer<br>InnovMetric Logiciels | Software<br></span><span style='font-size:10.0pt;line-height:90%'><a href="mailto:sobrien@innovmetric.com" target="_blank"><span lang=FR-CA style='mso-ansi-language:FR-CA'>sobrien@innovmetric.com</span></a></span><span lang=FR-CA style='font-size:10.0pt;line-height:90%;mso-ansi-language:FR-CA'><br><b>T </b><a href="tel:%281%29%20418.688.2061" target="_blank">(1) 418.688.2061</a><br><b>F </b><a href="tel:%281%29%20418.688.3001" target="_blank">(1) 418.688.3001</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:10.0pt;margin-left:36.0pt;line-height:90%'><a href="http://www.innovmetric.com/" target="_blank"><span style='font-size:10.0pt;line-height:90%;color:windowtext;text-decoration:none;text-underline:none'><img border=0 width=24 height=24 id="_x0000_i1025" src="cid:image001.jpg@01CEC413.E8685F20"></span></a><span lang=FR-CA style='font-size:10.0pt;line-height:90%;mso-ansi-language:FR-CA'> </span><a href="http://www.youtube.com/polyworks/" target="_blank"><span style='font-size:10.0pt;line-height:90%;color:windowtext;text-decoration:none;text-underline:none'><img border=0 width=24 height=24 id="_x0000_i1026" src="cid:image002.jpg@01CEC413.E8685F20"></span></a><span lang=FR-CA style='font-size:10.0pt;line-height:90%;mso-ansi-language:FR-CA'> </span><a href="http://www.facebook.com/InnovMetric" target="_blank"><span style='font-size:10.0pt;line-height:90%;color:windowtext;text-decoration:none;text-underline:none'><img border=0 width=24 height=24 id="_x0000_i1027" src="cid:image003.jpg@01CEC413.E8685F20"></span></a><span lang=FR-CA style='font-size:10.0pt;line-height:90%;mso-ansi-language:FR-CA'> </span><a href="http://www.twitter.com/PolyWorks" target="_blank"><span style='font-size:10.0pt;line-height:90%;color:windowtext;text-decoration:none;text-underline:none'><img border=0 width=24 height=24 id="_x0000_i1028" src="cid:image004.jpg@01CEC413.E8685F20"></span></a><span lang=FR-CA style='font-size:10.0pt;line-height:90%;mso-ansi-language:FR-CA'> </span><a href="https://plus.google.com/u/0/100086255572014990082/posts" target="_blank"><span style='font-size:10.0pt;line-height:90%;color:windowtext;text-decoration:none;text-underline:none'><img border=0 width=24 height=24 id="_x0000_i1029" src="cid:image005.jpg@01CEC413.E8685F20"></span></a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:10.0pt;margin-left:36.0pt;text-align:justify;text-justify:inter-ideograph;line-height:90%'><span lang=FR-CA style='font-size:8.0pt;line-height:90%;mso-ansi-language:FR-CA'>AVIS DE CONFIDENTIALITÉ/CONFIDENTIALITY NOTICE: Ce message peut contenir des renseignements confidentiels appartenant exclusivement à InnovMetric Logiciels inc. ou à ses filiales. Si vous n’êtes pas le destinataire indiqué dans ce message (ou responsable de livrer ce message à la personne indiquée ou prévue) ou si vous pensez que ce message vous a été adressé par erreur, vous ne pouvez pas utiliser ou reproduire ce message, ni le livrer à quelqu’un d’autre. Dans ce cas, veuillez le retourner à l’expéditeur et le détruire. </span><span style='font-size:8.0pt;line-height:90%'>Proprietary confidential information belonging to InnovMetric Software Inc. and its affiliates may be contained in this message. If you are not a recipient indicated or intended in this message (or responsible for delivering this message to such a person), or you think for any reason that this message may have been addressed to you by mistake, you may not use or copy this message, or deliver it to anyone else. In which case, notify the sender and destroy the e-mail.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:36.0pt'> <o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:0mm;margin-right:0mm;margin-bottom:12.0pt;margin-left:36.0pt'><br>_______________________________________________<br><br><br>You are currently subscribed to framers as <a href="mailto:john.sgammato@actifio.com">john.sgammato@actifio.com</a>.<br><br>Send list messages to <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>.<br><br>To unsubscribe send a blank email to<br><a href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br>or visit <a href="http://lists.frameusers.com/mailman/options/framers/john.sgammato%40actifio.com" target="_blank">http://lists.frameusers.com/mailman/options/framers/john.sgammato%40actifio.com</a><br><br>Send administrative questions to <a href="mailto:listadmin@frameusers.com">listadmin@frameusers.com</a>. Visit<br><a href="http://www.frameusers.com/" target="_blank">http://www.frameusers.com/</a> for more resources and info.<o:p></o:p></p></div><p class=MsoNormal style='margin-left:36.0pt'><br><br clear=all style='mso-special-character:line-break'><o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p></div><p class=MsoNormal style='margin-left:36.0pt'>-- <o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><table class=MsoNormalTable border=0 cellpadding=0 style='mso-cellspacing:1.5pt;margin-left:36.0pt;mso-yfti-tbllook:1184'><tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:9.5pt'><a href="http://www.actifio.com/" target="_blank"><span style='color:#1155CC;text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1030" src="http://www.actifio.com/assets/sig_logo.png"></span></a> <o:p></o:p></span></p></td><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:9.5pt'> <o:p></o:p></span></p></td><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:9.5pt'> <o:p></o:p></span></p></td><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:9.5pt'> <o:p></o:p></span></p></td><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><b><span style='font-size:9.5pt;color:#717F81'>John Sgammato, Documentation Architect</span></b><span style='font-size:9.5pt'><br><strong><span style='color:#717F81'>e</span></strong><span style='color:#717F81'> <a href="mailto:john.sgammato@actifio.com" target="_blank"><span style='color:#1155CC'>john.sgammato@actifio.com</span></a> <strong>c</strong> 508.927.2083 <br><strong>t</strong> <a href="http://twitter.com/actifiodocs" target="_blank"><span style='color:#1155CC'>@actifiodocs</span></a> </span><o:p></o:p></span></p></td></tr></table><p class=MsoNormal style='margin-left:36.0pt'><span style='display:none;mso-hide:all'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 style='mso-cellspacing:1.5pt;margin-left:36.0pt;mso-yfti-tbllook:1184;mso-padding-alt:1.3pt 1.3pt 1.3pt 1.3pt'><tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'><td style='padding:1.3pt 1.3pt 1.3pt 1.3pt'><p><span style='font-size:9.5pt;color:#717F81'>333 Wyman Street, Waltham, MA 02451</span><span style='font-size:9.5pt'><o:p></o:p></span></p></td></tr><tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'><td style='padding:1.3pt 1.3pt 1.3pt 1.3pt'><p class=MsoNormal><span style='font-size:9.5pt'><a href="http://twitter.com/actifio" target="_blank" title=Twitter><span style='color:#1155CC;text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1031" src="http://www.actifio.com/assets/twitter1.png"></span></a> <a href="http://www.linkedin.com/company/399246" target="_blank" title=Linkedin><span style='color:#1155CC;text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1032" src="http://www.actifio.com/assets/linkedin1.png"></span></a> <a href="https://plus.google.com/102870897962348937868/posts" target="_blank" title="Google Plus"><span style='color:#1155CC;text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1033" src="http://www.actifio.com/assets/googleplus.png"></span></a> <a href="http://www.youtube.com/user/actifio" target="_blank"><span style='color:#1155CC;text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1034" src="http://www.actifio.com/assets/youtube1.png"></span></a> <a href="http://www.actifio.com/" target="_blank" title=RSS><span style='color:#1155CC;text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1035" src="http://www.actifio.com/assets/rss1.png"></span></a><o:p></o:p></span></p></td></tr></table><p style='mso-margin-top-alt:0mm;margin-right:0mm;margin-bottom:0mm;margin-left:36.0pt;margin-bottom:.0001pt'><em><span style='font-size:7.5pt;color:#717F81'>Radically simple copy data management </span></em><o:p></o:p></p><p style='margin-left:36.0pt'><em><span style='font-size:7.5pt'>.</span></em><o:p></o:p></p></div></div></div></body></html>