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<div class="WordSection1">
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">Hi Anita,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">I lurk-and-skim the FM list.<span style="mso-spacerun:yes">
</span>Run into this a LOT.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">What it means - I think - is that you have something conditionalized
"funny".<span style="mso-spacerun:yes"> </span>For example, there is an errant paragraph mark/pilcrow that's hidden normally but conditionalized.<span style="mso-spacerun:yes">
</span>When you turn on or off the conditions in this case, you might be creating an invalid document or something else FM chokes on.<span style="mso-spacerun:yes">
</span>I also notice it happens a lot when something conditionalized is at the very end of a file or a structure, so likely some important binary formatting or other info is being conditionalized in or out, and FM freaks out when it's gone.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">Turn on all the text symbols.<span style="mso-spacerun:yes">
</span>First skim through to see if there are any errant para marks or structures (if you're doing structured FM) that are conditionalized all by themselves.<span style="mso-spacerun:yes">
</span>Delete them.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">Next try a mif wash - save as .mif, open .mif, then save back
to .fm format.<span style="mso-spacerun:yes"> </span>When you are in the .mif file you can turn on all the conditions before you save as .fm.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">Then use the Edit Conditional Text dialog box which (in FM 10,
anyway) lists all the places in the file that share a particular condition.<span style="mso-spacerun:yes">
</span>Use the GoTo button to go to each of them and see what's there.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">If there are any unused conditions in the file, use the conditional
text dialog to delete them and delete any text associated with them. (If it's invisible, you don't care about it, but beware, sometimes this creates a file that Will Not Open - so make a backup before you try!)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">Good luck!<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">This has been a problem with FM at least since 7, and it still
happens to us in 10.<span style="mso-spacerun:yes"> </span>I wish they would make the feature more robust.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon">-- garyZ<o:p></o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New";mso-bidi-font-family:"Times New Roman";color:maroon"><o:p> </o:p></span></b></p>
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<p class="MsoNormal" style="mso-outline-level:1"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">Gutierrez, Anita<br>
<b>Sent:</b> Monday, January 13, 2014 10:24 AM<br>
<b>To:</b> <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br>
<b>Subject:</b> Changing conditional text settings crashes Frame<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Hi Framers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Frame 10.0.2.419 / Win 7 Enterprise SP1 / I’m on the digest list so please copy me on any responses.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">I have a file that consistently crashes Frame when I change its conditional text settings. Here’s the sequence. The file uses two
conditions, which I’ll call Condition1 and Condition2. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">1. Open the file and select Special > Conditional Text > Show/Hide Conditional Text.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">2. Change anything in the window
<i>except</i> to hide Condition1.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">3. Click Apply. Boom! (Internal error 10024, 5989862, 5990284, 4795407.) This is very repeatable with this one file. (And yes,
I’ve sent the error log to the fmerror@ adobe group.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Of note:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• If I hide Condition1 (assuming it’s showing), I don’t get the crash. All other changes in the Show/Hide window cause the crash.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• I tried closing the file and clicking it in the context of the book. Selecting View > Show/Hide Conditional Text and applying
changes still causes the crash.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• I asked a couple of colleagues to test the above steps on their machines and they also got the crash. (One’s on Frame 10.0.0.388,
the other same as me, 10.0.2.419.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• I can change condition settings for other files, including other files in the same book, through the UI without crashing.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• I can use a FrameScript to set the doc’s ShowCondIndicators and CondFmt.CondFmtIsShown as needed. This is my work-around for
the time being.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• I can save the file to MIF, open as text and change <CState CHidden> to <CState CShown> for my two conditions. When I re-open
in Frame, the conditions are showing, with condition indicators on. (Anyone know the MIF equivalent of “don’t Show Condition Indicators”? I searched for “cond” and “condition” and didn’t find anything recognizable as such.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Possibly also of note:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">• Last week when this started happening, I tried a reboot (in the absence of other ideas). When my machine came back up, it blue-screened—so
there may be a systemic issue not related to Frame. However since my colleagues were able to reproduce the problem, environment issues are not the sole cause.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Have any of you seen something similar to this before? Or have any ideas about how to un-corrupt the file?
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Thanks—<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">Anita<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#008469">Anita Maria Gutierrez</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman";color:#34B233">Curriculum Developer</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#34B233">Sage Construction and Real Estate</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#34B233">Sage Software</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman";color:#4D4F53"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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