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<DIV>Hi Anita </DIV>
<DIV> </DIV>
<DIV>We also had crashes when changing CT show/hide settings in FM10. I reported it very thoroughly to Adobe and they confirmed there was a bug. As far as I can tell, it's fixed in FM11. </DIV>
<DIV> </DIV>
<DIV>Two workarounds:</DIV>
<DIV>- we didn't see the crash if we saved the file immediately before changing the CT show/hide settings </DIV>
<DIV>- it didn't crash if we imported CT settings from a file </DIV>
<DIV> </DIV>
<DIV>We ended up using framescript to create menu items for changing the CT settings, where the script imports the settings from a file.</DIV>
<DIV> </DIV>
<DIV>Cheers</DIV>
<DIV>Rebecca<BR><BR>>>> "Gutierrez, Anita" <Anita.Gutierrez@sage.com> 14/01/14 07:24 >>><BR></DIV><FONT size=2 face=Calibri><SPAN style="FONT-SIZE: 11pt">
<DIV>Hi Framers,</DIV>
<DIV> </DIV>
<DIV>Frame 10.0.2.419 / Win 7 Enterprise SP1 / I’m on the digest list so please copy me on any responses.</DIV>
<DIV> </DIV>
<DIV>I have a file that consistently crashes Frame when I change its conditional text settings. Here’s the sequence. The file uses two conditions, which I’ll call Condition1 and Condition2. </DIV>
<DIV> </DIV>
<DIV>1. Open the file and select Special > Conditional Text > Show/Hide Conditional Text.</DIV>
<DIV>2. Change anything in the window <I>except</I> to hide Condition1.</DIV>
<DIV>3. Click Apply. Boom! (Internal error 10024, 5989862, 5990284, 4795407.) This is very repeatable with this one file. (And yes, I’ve sent the error log to the fmerror@ adobe group.)</DIV>
<DIV> </DIV>
<DIV>Of note:</DIV>
<DIV> </DIV>
<DIV>• If I hide Condition1 (assuming it’s showing), I don’t get the crash. All other changes in the Show/Hide window cause the crash.</DIV>
<DIV> </DIV>
<DIV>• I tried closing the file and clicking it in the context of the book. Selecting View > Show/Hide Conditional Text and applying changes still causes the crash.</DIV>
<DIV> </DIV>
<DIV>• I asked a couple of colleagues to test the above steps on their machines and they also got the crash. (One’s on Frame 10.0.0.388, the other same as me, 10.0.2.419.)</DIV>
<DIV> </DIV>
<DIV>• I can change condition settings for other files, including other files in the same book, through the UI without crashing.</DIV>
<DIV> </DIV>
<DIV>• I can use a FrameScript to set the doc’s ShowCondIndicators and CondFmt.CondFmtIsShown as needed. This is my work-around for the time being.<BR></DIV>
<DIV>• I can save the file to MIF, open as text and change <CState CHidden> to <CState CShown> for my two conditions. When I re-open in Frame, the conditions are showing, with condition indicators on. (Anyone know the MIF equivalent of “don’t Show Condition Indicators”? I searched for “cond” and “condition” and didn’t find anything recognizable as such.)</DIV>
<DIV> </DIV>
<DIV>Possibly also of note:</DIV>
<DIV> </DIV>
<DIV>• Last week when this started happening, I tried a reboot (in the absence of other ideas). When my machine came back up, it blue-screened—so there may be a systemic issue not related to Frame. However since my colleagues were able to reproduce the problem, environment issues are not the sole cause.</DIV>
<DIV> </DIV>
<DIV>Have any of you seen something similar to this before? Or have any ideas about how to un-corrupt the file? </DIV>
<DIV> </DIV>
<DIV>Thanks—</DIV>
<DIV>Anita</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><FONT color=#008469 size=2 face=Arial><SPAN style="FONT-SIZE: 10pt"><B>Anita Maria Gutierrez</B></SPAN></FONT></DIV>
<DIV><FONT color=#34b233>Curriculum Developer</FONT></DIV>
<DIV><FONT color=#34b233 size=2 face=Arial><SPAN style="FONT-SIZE: 10pt">Sage Construction and Real Estate</SPAN></FONT></DIV>
<DIV><FONT color=#34b233 size=2 face=Arial><SPAN style="FONT-SIZE: 10pt">Sage Software</SPAN></FONT></DIV>
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