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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ah! Apparently, activation over the phone <i>may</i> no longer be an option for FM 12 – you have to have an Internet connection. Else you get to return your product purchase, I suppose.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>This is from the FM 12 FAQ:<o:p></o:p></span></p><p class=MsoNormal style='line-height:13.5pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'><o:p> </o:p></span></p><p class=MsoNormal style='text-indent:.5in;line-height:12.0pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'><a href="http://www.adobe.com/products/framemaker/faq.html"><b><span style='color:#627282;border:none windowtext 1.0pt;padding:0in;text-decoration:none'>I didn’t know I needed to have an Internet connection when I purchased FrameMaker 12. Is there a way to activate without having an Internet connection?</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;line-height:13.5pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'>No. Activation of FrameMaker 12 is required via the Internet. Each machine with an application installed must connect to the Internet at least once within 30 days of the first launch of your serialized product to continue using the product.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;line-height:13.5pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'><o:p> </o:p></span></p><p class=MsoNormal style='text-indent:.5in;line-height:12.0pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'><a href="http://www.adobe.com/products/framemaker/faq.html"><b><span style='color:#627282;border:none windowtext 1.0pt;padding:0in;text-decoration:none'>I didn’t know I needed to have an Internet connection when I purchased Adobe FrameMaker 12. What is the return policy?</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;line-height:13.5pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'>For details on Adobe return policies in your region, go to <a href="http://kb2.adobe.com/cps/153/tn_15327.html"><i><span style='color:#627282;border:none windowtext 1.0pt;padding:0in;text-decoration:none'>http://kb2.adobe.com/cps/153/tn_15327.html</span></i></a>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Although, they do also say this in the FAQ about calling by an “IT Administrator” (my bolding below):<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-indent:.5in;line-height:12.0pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'><a href="http://www.adobe.com/products/framemaker/faq.html"><b><span style='color:#627282;border:none windowtext 1.0pt;padding:0in;text-decoration:none'>Can I choose not to activate Adobe FrameMaker 12?</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;line-height:13.5pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'>Activation of Adobe FrameMaker 12 is required via the Internet to continue use of the product. Activating your product helps protect your computer and your environment by ensuring that you are using a genuine Adobe product. Activating your product has other benefits. Visit the activation page [ <a href="http://www.adobe.com/products/activation/"><i><span style='color:#627282;border:none windowtext 1.0pt;padding:0in;text-decoration:none'>http://adobe.com/product/activation</span></i></a>] for more information. <b>The machine with FrameMaker 12 installed must connect to the Internet at least once within 30 days of the first launch of your serialized product or the product stops working. If you work in a company that has a firewall that prevents your system from connecting to the Internet, have your IT administrator contact Customer Service</b>. The phone numbers for Customer Service are available at <a href="http://www.adobe.com/support/contact"><span style='color:#627282;border:none windowtext 1.0pt;padding:0in;text-decoration:none'>www.adobe.com/support/contact</span></a>.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;line-height:13.5pt;background:white'><span style='font-size:9.0pt;font-family:"inherit","serif";color:#333333'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Of course, if the IT Administrator has to open a firewall – even if temporarily – rather than just calling to get activation done, I suspect it will not happen at <i>some</i> sites.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'> Syed Zaeem Hosain (Syed.Hosain@aeris.net) <br><b>Sent:</b> Wednesday, January 15, 2014 11:05 AM<br><b>To:</b> 'Scott Prentice'; framers@lists.frameusers.com<br><b>Subject:</b> RE: FrameMaker 12 released<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Correct. The cost is charged monthly – with an annual commitment. After 30 days, if you cancel, you will be billed 50% of the remaining contract obligation.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What I meant was that the software checks activation every 30 days … presumably, without Internet access, you would have to call every month?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Scott Prentice<br><b>Sent:</b> Wednesday, January 15, 2014 10:46 AM<br><b>To:</b> <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br><b>Subject:</b> Re: FrameMaker 12 released<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Verdana","sans-serif"'>Although the subscription is labeled "monthly", it's really a yearly subscription. As far as I know you have to pay for an entire year .. that's just the monthly cost if you break it down that way.<br><br>...scott</span><o:p></o:p></p><pre><o:p> </o:p></pre><p class=MsoNormal>On 1/15/14 10:33 AM, Syed Zaeem Hosain (<a href="mailto:Syed.Hosain@aeris.net">Syed.Hosain@aeris.net</a>) wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Calling every 30 days for the subscription model version would get old pretty quick, though! </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Jeff Coatsworth<br><b>Sent:</b> Wednesday, January 15, 2014 6:06 AM<br><b>To:</b> 'Framers'<br><b>Subject:</b> RE: FrameMaker 12 released</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span lang=EN-CA style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Umm, activation via Internet can be circumvented by calling Adobe and getting an activation from them. I’m pretty sure you can access the same help material as PDF or AIRHelp on your local firewalled install (same as it’s been for a while now).</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='color:#336666'><o:p> </o:p></span></p></blockquote><p class=MsoNormal><span style='color:#336666'><o:p> </o:p></span></p></div></body></html>