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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for the information, Maxwell.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I read through your blog info and have a question – although the answer may be academic for me (see paragraph below!) </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What happens after the first year is complete? Is it a “renewed every year for a year” contract?<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Does cancelling <i>after</i> the first year still incur a 50% payment for the remaining months of that <i>second</i> year?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And, one more favor (from my current soapbox - sorry). Please send a message to anybody at Adobe (if any) who cares to listen:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The overly high upgrade pricing for FrameMaker has priced it out of the reach of some (many?) individuals and small businesses who cannot justify its high cost anymore. As a result I (a long-term user of FrameMaker, since 1988) am pretty much abandoning it for all my future work.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'> Maxwell Hoffmann [mailto:mhoffman@adobe.com] <br><b>Sent:</b> Thursday, January 16, 2014 10:12 AM<br><b>To:</b> Syed Zaeem Hosain (Syed.Hosain@aeris.net); Simon BUCH; 'Framers'<br><b>Subject:</b> RE: FrameMaker 12 released<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I wanted to add some clarification to points raised in this discussion.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>[1] Regarding how people behind firewalls can deal with monthly ping on subscription, I got some solutions from an internal source at Adobe:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>“In case a user has subscription, then they would need internet access and be online when they install and license the software and at least once every 30 days thereafter.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>However, Government or Defense customers would most likely be using Volume Licensing and hence, they could either use the offline activation mechanism (<a href="http://helpx.adobe.com/acrobat/kb/acrobat-offline-activation.html">http://helpx.adobe.com/acrobat/kb/acrobat-offline-activation.html</a>) for activating the product on a machine that does not has internet. Alternatively, they could also create a pre-activated deployment package for these products on a machine that has internet access and then deploy them on the offline machines. The second option I provided above is usually preferred in scenarios where the user has multiple machines.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>[2] Regarding the current upgrade costs and the 40% discount, and discontinuation of TCS month-to-month subscription, I just posted a blog that summarizes the issues and resources:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>“Tech Comm Suite 5: Month-to-Month Subscription Discontinued, Only Annual Subscription Plan Available” = <a href="http://adobe.ly/1fCaPTD">http://adobe.ly/1fCaPTD</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I hope you find this helpful.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'><hr size=2 width="100%" align=center></span></b></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'>Maxwell Hoffmann</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'> | Product Evangelist | Adobe | p. 503.336.5952 | c. 503.805.3719 | </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:mhoffman@adobe.com"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>mhoffman@adobe.com</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://twitter.com/maxwellhoffmann"><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>http://twitter.com/maxwellhoffmann</span></i></a></span><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> - </span></i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.linkedin.com/in/maxwellhoffmann"><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>http://www.linkedin.com/in/maxwellhoffmann</span></i></a></span><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <a href="blogs.adobe.com/techcomm"><span style='color:blue'>blogs.adobe.com/techcomm</span></a><o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Upcoming webinars <a href="http://adobe.ly/Pbz6xI"><span style='color:blue'>http://adobe.ly/Pbz6xI</span></a> Recorded webinars: <a href="http://adobe.ly/Pbdp0J"><span style='color:blue'>http://adobe.ly/Pbdp0J</span></a><o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Syed Zaeem Hosain (<a href="mailto:Syed.Hosain@aeris.net">Syed.Hosain@aeris.net</a>)<br><b>Sent:</b> Wednesday, January 15, 2014 11:02 AM<br><b>To:</b> Simon BUCH; 'Framers'<br><b>Subject:</b> RE: FrameMaker 12 released<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Simon Buch wrote:<o:p></o:p></span></p><p class=MsoListParagraph style='margin-bottom:12.0pt;text-indent:-.25in'><span style='font-family:Wingdings;color:#1F497D'>Ø</span><span style='font-size:7.0pt;color:#1F497D'> </span>c. In Kapil VERMA's blog entry, there's a section about "Licensing options":<br> 'Furthermore, we are providing both perpetual and subscription licensing options on all our products. We do realize that the licensing needs of our customers vary and hence, we are offering both the options for you. There is also special upgrade pricing available as well as limited time promotional price for some customers. Please refer to the product homepages for exact pricing information (links below).'<br><br>Really?<o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>To help summarize what I read … as far as I can tell from the various pages (I am only showing the US costs).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The promotional pricing is for the subscription model of TCS 5:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>1.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Subscription of TCS 5: $29.99 per month for the first year (at a discount of 40%) – goes up after 1 year.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>For licensees with both FM 9 <b><i>and</i></b> Robohelp 8 (as I read it), there is a promotion discount to the <i>full</i> license price for <i>each</i> product (separately, as I read it):<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>1.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>FM 12 $ 599 (at a discount of 40%)<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>2.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Robohelp 11 $ 599 (at a discount of 40%)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Presumably, each license cost above is separate(?) And, there is fine print that I am not sure how it would be applied: this promotion is “only available to eligible commercial and volume licensing customers worldwide” and “eligible retain commercial customers who purchase directly from the Adobe.com Store”.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What is the definition of “commercial” in this context? Are free-lance writers who use FrameMaker and Robohelp not eligible?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>For the <i>new</i> subscription model of FM 12, there is <b><i>no discount</i></b>:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='margin-bottom:12.0pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>1.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Subscription of FM 12: $29.99 per month.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>For perpetual license upgrades to FM, there is <b><i>no discount</i></b>:<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>1.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From FM 11 to FM 12: $ 399<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>2.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From FM 11 to TCS 5: $ 1199<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>3.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From FM 10 to FM 12: $ 599<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>4.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From FM 10 to TCS 5: $ 1199<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>5.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From FM 7.x, 8, 9 to FM 12: $ 999 (no discount from list price)<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>6.</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From FM 7.x, 8, 9 to TCS 5: $ 1199<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z<o:p></o:p></span></p></div></body></html>