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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">Hi,</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">If the characters are displayed correctly in the FrameMaker file</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">but not in the PDF, then that’s strange. Both of your fonts have</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">the special Turkish characters. Which characters do not print?</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">What happens, when you create a brandnew file and just enter</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">these characters and then create a PDF?</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">You print to a PostScript file and convert this to a PDF with the</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">Distiller, don’t you?</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">Do you have the „Generate Acrobat Data“ option checked?</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">What happens when you „Save As PDF“ with the RGB or CMYK</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">option selected? (This option is in the PDF setup.)</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">What happens when you just export to text or RTF?</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">Best regards</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">Winfried</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>Alan Salo (Ariens Plant 1)<br>
<b>Sent:</b> Friday, March 14, 2014 5:21 PM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> Turkish Font Issue</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US">Happy Friday!</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">My team is using FrameMaker 11 to build our international manuals.
</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">This problem occurs on two of the workstations:</span></p>
<p class="MsoNormal"><span lang="EN-US">When using Adobe Distiller to print a Turkish-language file to a PDF we have font errors where certain characters do not distill correctly and appear as boxes. The fonts used in the FrameMaker file are Arial and Arial
Unicode and they display correctly in the Frame file. We get no error messages in the Distiller log files.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Two other workstations distill the file without issue. The font set from the working stations has been copied to the non-working stations but does not make a difference.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">We’ve tried printing using the Adobe PDF printer and unchecking the “Rely on system fonts only; do not use document fonts” box with no success.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">All other 16 languages distill without issue.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Any clues are appreciated.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Cheers,</span></p>
<p class="MsoNormal"><span lang="EN-US">Alan</span></p>
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