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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Wow! Thanks to everyone who replied. I’m sorry I’ve taken so long to close this thread, but other work got in the way, and there were so many things to try!
 I don’t think I got to them all, but here is what worked for me on my colleague’s virtual machine:<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Copy the infinity symbol from a Word document and use Paste Special > Rich Text Format in FrameMaker. If I use a regular paste, I get a question mark.<o:p></o:p></span></p>
<pre style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#0070C0"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">         </span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Copy the infinity symbol from the Windows character map (</span><span style="color:black">Programs>Accessories>System Tools</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#0070C0">) and use Paste Special. But Winfried has a warning that the Windows Character Map might show characters that are not part of the font you’re using.<o:p></o:p></span></pre>
<pre style="margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#0070C0"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">         </span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Alt+0165 as blogged by Matt Sullivan, which gave me a yen symbol, and then I applied the Symbol font. I was trying 221E and I think Heiko Haida tried to explain that I can’t produce characters over 00FF hex without modifying my Windows, so thanks for the alternate ANSI code, Matt.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#0070C0"><o:p></o:p></span></pre>
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<pre><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#0070C0">Fei Min<o:p></o:p></span></pre>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Matt Sullivan [mailto:sullivanmattr@gmail.com]
<br>
<b>Sent:</b> Friday, February 14, 2014 6:07 PM<br>
<b>To:</b> Paul Wilbraham<br>
<b>Cc:</b> Fei Min Lorente; framers@lists.frameusers.com<br>
<b>Subject:</b> Re: Cannot insert the infinity symbol and other special character problems<o:p></o:p></span></p>
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<p class="MsoNormal">I was able to use the info in the FrameMaker Character Sets doc to insert using ANSI code 0165. The “trick” is to set the font to Symbol. <o:p></o:p></p>
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<p class="MsoNormal">For a writeup on this, and link to the Fm7 and Fm9 PDFs (I couldn’t see a difference, but who knows…) see<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://mattrsullivan.com/blog/fm/insert-infinity-char/">http://mattrsullivan.com/blog/fm/insert-infinity-char/</a><o:p></o:p></p>
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<p><span style="font-family:"Arial","sans-serif";color:black"><br>
-Matt<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:#003399">Matt R. Sullivan</span></b><span style="font-family:"Arial","sans-serif";color:#003399"> </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#003399"><br>
<strong><span style="font-family:"Arial","sans-serif"">co-author <a href="http://framemaker11book.com/">Publishing Fundamentals: Unstructured FrameMaker 11</a></span></strong> <br>
<strong><span style="font-family:"Arial","sans-serif"">P:</span></strong> 714.798.7596 | <strong><span style="font-family:"Arial","sans-serif"">C:</span></strong> 714.585.2335 | <a href="mailto:matt@mattrsullivan.com">matt@mattrsullivan.com</a> <br>
<br>
<a href="http://twitter.com/mattrsullivan">@mattrsullivan</a> <a href="http://www.linkedin.com/in/mattrsullivan">linkedIn</a> <a href="http://www.facebook.com/mattrsullivan">facebook</a> <a href="http://mattrsullivan.com/">mattrsullivan.com</a> </span><span style="font-family:"Arial","sans-serif";color:#003399"><o:p></o:p></span></p>
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<p class="MsoNormal">On Feb 14, 2014, at 5:38 AM, Paul Wilbraham <<a href="mailto:paul.wilbraham@m-ais.com">paul.wilbraham@m-ais.com</a>> wrote:<o:p></o:p></p>
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<span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">I’m working in FrameMaker 10 on Windows 7 and I cannot insert the infinity symbol. According to the FrameMaker character set documentation, it is Unicode 221E, but perhaps all that information
 is obsolete now. In any case, I tried holding down Alt while I pressed +221e, and all I got was the Edit menu. I can’t find a keyboard shortcut for it. I resorted to getting the symbol in Word and copying and pasting it into FrameMaker, but seriously, is that
 what I have to do? Or do I have to create an equation and insert the symbol?<o:p></o:p></span></p>
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