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Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10<br></div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">


<br>I have a problem where cross-refs from one FM chapter to another chapter in the same book are not being turned into links in the RH output.</div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">


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In the FM files, I verified all the links are fine - no broken 
cross-refs. When I generate a PDF from the FM book, all the cross-refs 
work.<br></div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">


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After updating the files in RH, the file Design view shows the links 
with the link text in blue and underlined, but there's no "Hyperlink 
properties" on the right-click menu, and HTML view shows that it's 
missing the <span style="font-family:courier new,monospace">href <span style="font-family:arial,helvetica,sans-serif">that </span></span>specifies the link destination.<br><br></div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">

There is a corresponding Japanese version for the documents and the same is happening there as well making me think it's more likely in FM than in RH.<br></div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">


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Somewhere there is either <br><ul><li>a setting telling RH not to include the link destination for some links, or <br></li><li>a setting in FM telling it not to export the link destination for links to other FM files<br>

</li></ul></div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">


Any ideas where this might be?</div><div class="gmail_default" style="text-indent:0px;letter-spacing:normal;font-variant:normal;text-align:start;font-style:normal;font-weight:normal;line-height:normal;color:rgb(34,34,34);text-transform:none;font-size:12.7273px;white-space:normal;font-family:arial,helvetica,sans-serif;word-spacing:0px">


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Also - any suggestions about what I could copy from another project to fix this?<span> <br><br></span></div>
<span>Help please - this was due yesterday ...<div class=""><div id=":1ge" class="" tabindex="0"><img class="" src="https://mail.google.com/mail/u/0/images/cleardot.gif"></div></div></span></div>