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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’ll mention that this is precisely the problem with FM8/RH9 that I ran into a month or two ago. Adobe was proactive in reaching out
to me offline (woot!), but the eventual answer was (paraphrased) “It’s a bug. You need to upgrade.” Not helpful with my company’s current cashflow. The interesting thing was that links within a chapter worked, but not links to a separate file.<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I eventually combined my chapters into a single file. I had the latitude to do that with only three chapters; YMMV. I wish you luck. :/<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">Lea Rush
<br>
<i>Software and Documentation Specialist</i> <br>
Astoria-Pacific<br>
</span><a href="http://www.astoria-pacific.com/"><span style="font-family:"Calibri","sans-serif";color:blue">www.astoria-pacific.com</span></a><u><span style="font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-family:"Calibri","sans-serif";color:#17365D">P</span><span style="font-family:"Calibri","sans-serif";color:#1F497D">: 800-536-3111, +1-503-657-3010</span><span style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#99CC00">Please consider the environment before printing this email.</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">
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</span><span style="font-size:7.5pt;font-family:"Calibri","sans-serif";color:#1F497D">NOTICE OF CONFIDENTIALITY<br>
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</span><span style="font-size:7.5pt;font-family:"Calibri","sans-serif";color:#1F497D">This communication is from Astoria-Pacific and is intended to be confidential and solely for the use of the persons or entities addressed above. If you are not an intended
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please contact the sender by return email or telephone (503) 657-3010 immediately, and delete or destroy all copies. Thank you for your cooperation.
</span><span style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>John G<br>
<b>Sent:</b> April 27, 2014 12:29 PM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> RoboHelp links (from FM) appearing without a link destination<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><br>
I have a problem where cross-refs from one FM chapter to another chapter in the same book are not being turned into links in the RH output.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">In the FM files, I verified all the links are fine - no broken cross-refs. When I generate a PDF from the FM book, all the cross-refs work.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">After updating the files in RH, the file Design view shows the links with the link text in blue and underlined, but there's no "Hyperlink
properties" on the right-click menu, and HTML view shows that it's missing the </span>
<span style="font-size:9.5pt;font-family:"Courier New";color:#222222">href </span>
<span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">that specifies the link destination.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">There is a corresponding Japanese version for the documents and the same is happening there as well making me think it's more likely in FM than in RH.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Somewhere there is either
<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:9.5pt;font-family:"Arial","sans-serif"">a setting telling RH not to include the link destination for some links, or
<o:p></o:p></span></li><li class="MsoNormal" style="color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:9.5pt;font-family:"Arial","sans-serif"">a setting in FM telling it not to export the link destination for links to other FM files<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Any ideas where this might be?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Also - any suggestions about what I could copy from another project to fix this?
<o:p></o:p></span></p>
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<p class="MsoNormal">Help please - this was due yesterday ...<o:p></o:p></p>
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