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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">There’s also another similar bug out there that involves text insets. If your doc has xrefs, then a text inset, then more xrefs after it, the xrefs before the
text inset will be turned into working hyperlinks, but the ones after the text inset will fail in much the same way as the “too long path” bug – i.e. they look like links, but don’t act like links.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>Lea Rush<br>
<b>Sent:</b> April-30-14 1:26 PM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> RE: RoboHelp links (from FM) appearing without a link destination<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’ll mention that this is precisely the problem with FM8/RH9 that I ran into a month or two ago. Adobe was proactive
in reaching out to me offline (woot!), but the eventual answer was (paraphrased) “It’s a bug. You need to upgrade.” Not helpful with my company’s current cashflow. The interesting thing was that links within a chapter worked, but not links to a separate file.</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I eventually combined my chapters into a single file. I had the latitude to do that with only three chapters; YMMV. I wish you luck. :/<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#1F497D">Lea Rush
<br>
<i>Software and Documentation Specialist</i> <br>
Astoria-Pacific<br>
</span><span lang="EN-US"><a href="http://www.astoria-pacific.com/"><span style="font-family:"Calibri","sans-serif"">www.astoria-pacific.com</span></a></span><u><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#17365D">P</span><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#1F497D">: 800-536-3111, +1-503-657-3010<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#99CC00">Please consider the environment before printing this email.</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">
</span><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#339966">`·.¸¸.·´¯`·.¸.·´¯`·...¸ ><((((º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><((((º></span></b><span lang="EN-US" style="font-size:7.5pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
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</span><span lang="EN-US" style="font-size:7.5pt;font-family:"Calibri","sans-serif";color:#1F497D">NOTICE OF CONFIDENTIALITY<br>
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in error, please contact the sender by return email or telephone (503) 657-3010 immediately, and delete or destroy all copies. Thank you for your cooperation.
</span><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>]
<b>On Behalf Of </b>John G<br>
<b>Sent:</b> April 27, 2014 12:29 PM<br>
<b>To:</b> <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br>
<b>Subject:</b> RoboHelp links (from FM) appearing without a link destination<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><br>
I have a problem where cross-refs from one FM chapter to another chapter in the same book are not being turned into links in the RH output.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">In the FM files, I verified all the links are fine - no broken cross-refs. When I generate a PDF from the FM book, all the cross-refs work.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">After updating the files in RH, the file Design view shows the links with the link text in blue and underlined, but there's
no "Hyperlink properties" on the right-click menu, and HTML view shows that it's missing the
</span><span lang="EN-US" style="font-size:9.5pt;font-family:"Courier New";color:#222222">href
</span><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">that specifies the link destination.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">There is a corresponding Japanese version for the documents and the same is happening there as well making me think it's more likely in FM than in
RH.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Somewhere there is either
<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif"">a setting telling RH not to include the link destination for some links, or
<o:p></o:p></span></li><li class="MsoNormal" style="color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif"">a setting in FM telling it not to export the link destination for links to other FM files<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Any ideas where this might be?<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Also - any suggestions about what I could copy from another project to fix this?
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Help please - this was due yesterday ...<o:p></o:p></span></p>
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