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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Took a few years to figure that one out – I would occasionally notice that links that were valid xrefs in my FM source would be dead links in my WebHelp output.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> vwritert@gmail.com [mailto:vwritert@gmail.com]
<b>On Behalf Of </b>John G<br>
<b>Sent:</b> April-30-14 8:33 AM<br>
<b>To:</b> Jeff Coatsworth<br>
<b>Cc:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> Re: RoboHelp links (from FM) appearing without a link destination<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks, Jeff - that indeed was the problem. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Nice "feature" indeed.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">JG<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
On Wednesday, April 30, 2014, Jeff Coatsworth <<a href="mailto:Jeff.Coatsworth@jonasclub.com">Jeff.Coatsworth@jonasclub.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You’re probably running into an “undocumented feature” that TCS has – there’s a finite path length
of around 35 characters that the xrefs to FM files can have before they break in RH. As a test, try taking a copy of your FM source and putting it on your root c:\ drive, then either import or link the content into a test RH project.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="javascript:_e(%7B%7D,'cvml','framers-bounces@lists.frameusers.com');" target="_blank">
framers-bounces@lists.frameusers.com</a> [mailto:<a href="javascript:_e(%7B%7D,'cvml','framers-bounces@lists.frameusers.com');" target="_blank">framers-bounces@lists.frameusers.com</a>]
<b>On Behalf Of </b>John G<br>
<b>Sent:</b> April-27-14 3:29 PM<br>
<b>To:</b> <a href="javascript:_e(%7B%7D,'cvml','framers@lists.frameusers.com');" target="_blank">
framers@lists.frameusers.com</a><br>
<b>Subject:</b> RoboHelp links (from FM) appearing without a link destination</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"><br>
I have a problem where cross-refs from one FM chapter to another chapter in the same book are not being turned into links in the RH output.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">In the FM files, I verified all the links are fine - no broken cross-refs. When I generate a PDF from
the FM book, all the cross-refs work.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">After updating the files in RH, the file Design view shows the links with the link text in blue and underlined,
but there's no "Hyperlink properties" on the right-click menu, and HTML view shows that it's missing the
</span><span style="font-size:9.5pt;font-family:"Courier New";color:#222222">href
</span><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">that specifies the link destination.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">There is a corresponding Japanese version for the documents and the same is happening there as well
making me think it's more likely in FM than in RH.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Somewhere there is either
</span><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:9.5pt;font-family:"Arial","sans-serif"">a setting telling RH not to include the link destination for some links, or
</span><o:p></o:p></li><li class="MsoNormal" style="color:#222222;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:9.5pt;font-family:"Arial","sans-serif"">a setting in FM telling it not to export the link destination for links to other FM files</span><o:p></o:p></li></ul>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Any ideas where this might be?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="font-size:9.5pt;font-family:"Arial","sans-serif";color:#222222">Also - any suggestions about what I could copy from another project to fix this?
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Help please - this was due yesterday ...<o:p></o:p></p>
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