<div dir="ltr"><div><div>Hi Matt,<br><br></div>Unfortunately, it's not limited to a particular doc. And I forgot to add that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes go away. But then my FrameScript add-on acts as if it is unlicensed.<br>
<br></div>Martha<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Jun 5, 2014 at 10:17 AM, Matt Sullivan <span dir="ltr"><<a href="mailto:sullivanmattr@gmail.com" target="_blank">sullivanmattr@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Sounds like document prob more than hardware or installation. <div><br></div><div>Can you work with new docs without crashing?<div>
<br></div><div>If so, I suggest importing your offending file into your template, or even a new Fm doc to see if that helps.</div><div><br></div><div>If the issue persists, I’d check the graphics next…try splitting the doc in 2 sections, and see if you can isolate the corrupted graphic.<br>
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<div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word"><div><p style="font-family:arial,helvetica"><br>-Matt<br></p>
<div style="font-family:arial,helvetica;width:500px;color:rgb(0,51,153)"><span style="font-weight:bold">Matt R. Sullivan</span> <span style="font-size:10px"><br style="text-align:-webkit-auto"><strong style="text-align:-webkit-auto">co-author <a href="http://framemaker11book.com/" target="_blank">Publishing Fundamentals: Unstructured FrameMaker 11</a></strong><span style="text-align:-webkit-auto"> </span><br style="text-align:-webkit-auto">
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<br><div><div>On Jun 5, 2014, at 4:31 AM, M Lee <<a href="mailto:marthaleenc@gmail.com" target="_blank">marthaleenc@gmail.com</a>> wrote:</div><br><blockquote type="cite"><div dir="ltr"><div><div><div><div>Hi All,<br>
<br>I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog. <br>
<br></div>I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate.<br>
<br></div>Any ideas?<br><br></div>Thanks.<br><br></div>Martha Lee<br></div>
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