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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>That is unfortunate. A few other things that might be of note.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I assume that your installation of FM 9 is fully patched?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I was on FM 9 for only a short while – I did find it to be less than useful and did experience some crashes, but not to the degree that you seem to be experiencing! The change-over to the new UI was particularly irritating, and I went on to FM 10 and then FM 11 fairly soon. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have you considered doing a trial install of FM 12 to see if the system runs properly with that version?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If no issues, that may indicate that the hardware is fine in general.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> M Lee [mailto:marthaleenc@gmail.com] <br><b>Sent:</b> Thursday, June 05, 2014 11:11 AM<br><b>To:</b> Syed Zaeem Hosain (Syed.Hosain@aeris.net)<br><b>Cc:</b> framers@lists.frameusers.com<br><b>Subject:</b> Re: FrameMaker 9 on Windows 7 Ultimate<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Hi Syed,<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>All the files I'm trying to open are local. What's annoying is that the machine I had before was a Windows 7 machine, 64-bit Home Edition, with no problems. When I got this "upgrade", I started to have problems with FrameMaker. <o:p></o:p></p></div><p class=MsoNormal>Thanks.<br><br>Martha<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Jun 5, 2014 at 1:47 PM, Syed Zaeem Hosain (<a href="mailto:Syed.Hosain@aeris.net">Syed.Hosain@aeris.net</a>) <<a href="mailto:Syed.Hosain@aeris.net" target="_blank">Syed.Hosain@aeris.net</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I ran FrameMaker – forget which version though, but was probably FM 8 – on a Alienware 17” M7700 system some years ago with Windows 7 Ultimate without any problems. Fast machine at that time for sure!</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So, I would be surprised if the hardware is in any way an issue. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are the files you are trying to open located on a network server perhaps?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Z</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="mailto:framers-bounces@lists.frameusers.com" target="_blank">framers-bounces@lists.frameusers.com</a> [mailto:<a href="mailto:framers-bounces@lists.frameusers.com" target="_blank">framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>M Lee<br><b>Sent:</b> Thursday, June 05, 2014 4:31 AM<br><b>To:</b> <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a><br><b>Subject:</b> FrameMaker 9 on Windows 7 Ultimate</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Hi All,<br><br>I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog. <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate.<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Any ideas?<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Thanks.<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Martha Lee<o:p></o:p></p></div></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>