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<body class='hmmessage'><div dir='ltr'>Is the content you formatted with your CrossRef tag an actual FrameMaker cross-reference (which we'll call an "x-ref" here to distinguish it as an active entity in your document rather than a format definition)? If so, when the x-ref is updated--which happens automatically when you open the FM file--it reverts to the formatting that is specified in the Cross Reference format. This is completely by design.<br><br>If that's the case, the solution is simple: just include the CrossRef character format as part of the Cross Reference format definition rather than applying it manually, after the fact. That way, when the x-ref is updated, it will reapply the character format you want, regardless of any formatting applied directly to the result of the x-ref that appears in the document.<br><br>-Fred Ridder<br><br><br><div><hr id="stopSpelling">From: Thomas.Scalise@CrossMatch.com<br>To: framers@lists.frameusers.com<br>Subject: Character format that won't stick<br>Date: Tue, 26 Aug 2014 18:06:25 +0000<br><br>
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<p class="ecxMsoNormal"><span style="color:#0D0D0D;">Esteemed colleagues,</span></p>
<p class="ecxMsoNormal"><span style="color:#0D0D0D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#0D0D0D;">I am using Frame 11.0.2.384 on Windows 7.
</span></p>
<p class="ecxMsoNormal"><span style="color:#0D0D0D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#0D0D0D;">I applied a character format (CrossRef) to text in a document. I late saved the document. When I return to Frame and open the document, the character format has reverted to the previous format. I recall having
this problem before, a long time ago, and cannot for the life of me remember what to do to make the character format stick. Thanks in advance for any help you can give.</span></p>
<p class="ecxMsoNormal"><span style="color:#0D0D0D;"> </span></p>
<p class="ecxMsoNormal" style="">
<b><span style="font-size:10.0pt;color:#0D0D0D;">Tom Scalise</span></b></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;">Manager, Technical Documentation</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;"> </span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;">Cross Match Technologies, Inc.</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;">3950 RCA Boulevard, Suite 5001</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;">Palm Beach Gardens, FL 33410</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;">U.S.A.</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;"></span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;" lang="FR">T +1 561 622 5416<u></u></span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;">F +1 561 622 9938</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:10.0pt;color:#0D0D0D;"><a href="mailto:thomas.scalise@crossmatch.com"><span style="color:#0D0D0D;text-decoration:none;">thomas.scalise@crossmatch.com</span></a><b></b></span></p>
<p class="ecxMsoNormal"><a href="http://www.crossmatch.com/" target="_blank"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black;text-decoration:none;"><img id="ecxPicture_x0020_1" src="cid:image003.jpg@01CFC136.EC473C80" alt="Description: Description: cid:image001.gif@01CBDF0D.2B428620" border="0" height="61" width="217"></span></a><span style="color:#0D0D0D;"></span></p>
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