<div dir="ltr"><div>Excellent news!</div><div><br></div><div>Kurt</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Aug 27, 2014 at 2:54 PM, John Sgammato <span dir="ltr"><<a href="mailto:john.sgammato@actifio.com" target="_blank">john.sgammato@actifio.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">A Hail-Mary pass seems to have succeeded!<div>On a hunch, I shut down Malware Bytes antivirus software and the project ran to completion. Now I will disconnect my computer from the internet and get to work...</div>
<div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Aug 27, 2014 at 2:49 PM, John Sgammato <span dir="ltr"><<a href="mailto:john.sgammato@actifio.com" target="_blank">john.sgammato@actifio.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div dir="ltr">ps: mif2Go does run - it successfully mif-washes the files. It just does not finish the output for XHTML or any other type of output, even with a mif2xhtml.ini file that uses only the default settings. </div>
<div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato <span dir="ltr"><<a href="mailto:john.sgammato@actifio.com" target="_blank">john.sgammato@actifio.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div dir="ltr">A week from today I am supposed to present this project to the CEO. I have half the content that I need, but then FM/Mif2Go stopped working and since then I am at a dead stop. <div>
<br></div><div>The issue is that Mif2Go no longer runs, with this error:</div>
<div><div>Mif2Go failed for file: C:\Project\ActifioConnector.xhtml</div><div>type 1, code 2, at: Wed Aug 27 14:17:30 2014</div><div>Could not run DCL filter or other program.</div><div>File not found.</div></div><div><br>
</div><div>A recap:</div><div>I author my content in FM12 Unstructured, about 12 books for each release. After generating a round of PDFs,</div><div><ol><li>I use FrameScript to import a new online-only template and get the docs ready for online use.<br>
</li><li>I use FrameScript again to configure some markers that will be used in the HTML.</li><li>I use Mif2Go to generate XHTML output.</li><li>I go back to FrameScript to do some magic on the XHTML and produce the files that will be imported into our Salesforce knowledgebase.</li>
</ol><div>I have done this many times. I showed it at the STC Summit in Phoenix. I was doing it on 12 August when it suddenly stopped working.</div></div><div><br></div><div>It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed. In between I used FM12 to output a different, successfully finished doc to ePUB, then I updated Calibre and used it to generate the .mobi so I could view the eBook on my Kindle. That worked. </div>
<div>Then I went back to the Mif2Go conversion project, and Mif2Go has not worked since then, always stopping at the same place, always showing the same type 1 error.</div><div>According to the computer's event logs, nothing else changed at that time. </div>
<div>I uninstalled Calibre and still failed. I reinstalled it and then re-uninstalled it with the more powerful Revo Uninstaller. </div><div>I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker as well. Today I reinstalled Mif2Go again. My environment variables are good, my path is good. </div>
<div>According to the error message (there's nothing of value in the logs), some critical file cannot be found or maybe cannot be executed. I have checked every .exe, .ini, and .dll, including the two in fminit\Plugins (one of which was updated in January for FM12). Everything is unblocked and has full permissions.</div>
<div>I have used Mif2Go for over 10 years and I have always been able to solve its inevitable glitches, but this one has me stumped. I'd love any clues, and I am will to share my desktop via a Skype session with anyone who can help (or at least give it the ol' college try!)</div>
<div><br clear="all"><div>Counting the hours until next Wednesday's date with the CEO...</div><div>john</div>-- <br><div dir="ltr"><br><table style="font-size:12.72px" border="0"><tbody><tr><td><a style="color:rgb(17,85,204)" href="http://www.actifio.com/" target="_blank"><img alt="" src="http://www.actifio.com/assets/sig_logo.png"></a> </td>
<td> </td><td> </td><td> </td><td><font color="#717f81"><b>John Sgammato, Documentation Architect</b></font><br><span style="color:rgb(113,127,129)"><strong>e</strong> <a style="color:rgb(17,85,204)" href="mailto:john.sgammato@actifio.com" target="_blank">john.sgammato@actifio.com</a> <strong>c</strong> <a style="color:rgb(17,85,204)" value="+16172222222">508.927.2083</a> <br>
</span><strong style="color:rgb(113,127,129)">t</strong><span style="color:rgb(113,127,129)"> </span><span style="color:rgb(113,127,129)"><a style="color:rgb(17,85,204)" href="http://twitter.com/actifiodocs" target="_blank">@actifiodocs</a> </span></td>
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<td> </td><td> </td><td> </td><td><font color="#717f81"><b>John Sgammato, Documentation Architect</b></font><br><span style="color:rgb(113,127,129)"><strong>e</strong> <a style="color:rgb(17,85,204)" href="mailto:john.sgammato@actifio.com" target="_blank">john.sgammato@actifio.com</a> <strong>c</strong> <a style="color:rgb(17,85,204)" value="+16172222222">508.927.2083</a> <br>
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<td> </td><td> </td><td> </td><td><font color="#717f81"><b>John Sgammato, Documentation Architect</b></font><br><span style="color:rgb(113,127,129)"><strong>e</strong> <a style="color:rgb(17,85,204)" href="mailto:john.sgammato@actifio.com" target="_blank">john.sgammato@actifio.com</a> <strong>c</strong> <a style="color:rgb(17,85,204)" value="+16172222222">508.927.2083</a> <br>
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<td> </td><td> </td><td> </td><td><span style="color:rgb(113,127,129)"><strong>Kurt Kroeber Principal Technical Writer </strong></span><br><strong style="color:rgb(113,127,129)">e</strong><span style="color:rgb(113,127,129)"> </span><font color="#1155cc"><u><a href="mailto:kurt.kroeber@actifio.com" target="_blank">kurt.kroeber@actifio.com</a></u></font><font color="#717f81"> </font><strong style="color:rgb(113,127,129)">c</strong><font color="#717f81"> </font>617-803-9952<font color="#717f81"> </font><br>
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