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<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">Wim:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">There is no console.txt file on my system, but there are lots of FrameLog… text files from the
last couple of days.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">The Internal Error number sequences repeat over and over but there are 4 different versions (attached)
out of 27 files. Does anyone know if a list exists that explains what the codes mean?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">I took the files home last night and ran 4 tests. 3 completed successfully, but I had one distiller
failure. However, I was able to successfully build that PDF using Save as PDF. So it seems like it might be my files.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">The failure came after I changed the Conditional settings and ran the book, so I have to wonder
if there is Condition issue somewhere. The only Frame crashes I ever get occur when I open the Condition pod (or tab, or whatever it’s called). They don’t happen all the time, but I believe this is a known issue with Frame 9. (we’re supposed to be moving to
Frame 12 soon…).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">I think I may dump a few files from the book and try building that way. See if I get the same
complaint.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">I may also resort to reinstalling. Sigh!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">Alison<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">
Wim Hooghwinkel - idtp [mailto:wim@idtp.eu] <br>
<b>Sent:</b> Thursday, October 23, 2014 1:00 AM<br>
<b>To:</b> Craig, Alison<br>
<b>Cc:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> Re: Frame 9 Crashing - Can't Create PDFs<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:36.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman"">Does the FrameMaker log file (console.txt) give any messages?<o:p></o:p></span></p>
<div>
<div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman";color:black"><br>
<br>
Vriendelijke groet / Kind regards,<br>
<br>
Wim Hooghwinkel<br>
<br>
November 11-13 <a href="http://conferences.tekom.de/tcworld14/">TcWorld 2014</a> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman";color:black">Closing the loop with <a href="http://www.fontoxml.com">FontoXML</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman";color:black">DITA content management with <a href="http://www.ditatoo.com">DITAToo</a><br>
<br>
tel. +31652036811<br>
Skype wimhooghwinkel<br>
Twitter @idtp @ien2013<br>
<a href="mailto:info@idtp.eu">info@idtp.eu</a> <br>
<a href="http://www.idtp.eu">www.idtp.eu</a><o:p></o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman"">Op 22 okt. 2014, om 22:52 heeft Craig, Alison <<a href="mailto:Alison.Craig@ultrasonix.com">Alison.Craig@ultrasonix.com</a>> het volgende geschreven:<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">Actually, now that I look more closely at the log file contents, it says:</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">Stack:</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman";background:yellow">-dict-</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">/d</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">Any chance that<span class="apple-converted-space"> </span></span><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman";background:yellow">-dict-</span><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman""> </span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">could
refer to a problem with the dictionary file? Although why, or if, this would cause a problem, I don’t know.</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">Alison</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0mm 0mm 0mm">
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt;mso-outline-level:1"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">Craig,
Alison<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, October 22, 2014 1:50 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>'Wim Hooghwinkel - idtp'<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:framers@lists.frameusers.com"><span style="color:purple">framers@lists.frameusers.com</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>RE: Frame 9 Crashing - Can't Create PDFs</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
</div>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">Wim:</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">The log file just states the following. And as the program seems to crash on Chapter 1 or
2, I don’t think it’s an image as I haven’t made any image changes in those chapters since I successfully created Review copies of the Book back in September.</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC">Alison</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">%%[ ProductName: Distiller ]%%</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">%%[ Error: typecheck; OffendingCommand: xshow ]%%</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman""> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">Stack:</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">-dict-</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">/d</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman""> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman""> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Courier New";mso-fareast-font-family:"Times New Roman"">%%[ Warning: PostScript error. No PDF file produced. ] %%</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#0033CC"> </span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0mm 0mm 0mm">
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<p class="MsoNormal" style="margin-left:36.0pt;mso-outline-level:1"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">Wim
Hooghwinkel - idtp [<a href="mailto:wim@idtp.eu"><span style="color:purple">mailto:wim@idtp.eu</span></a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, October 22, 2014 12:13 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Craig, Alison<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:framers@lists.frameusers.com"><span style="color:purple">framers@lists.frameusers.com</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: Frame 9 Crashing - Can't Create PDFs</span><span style="mso-fareast-font-family:"Times New Roman""><o:p></o:p></span></p>
</div>
</div>
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<div style="margin-left:72.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman"">Hi Alison,<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman"">this often relates to either a font issue or an image (or both). Can you check in the logfile what is just before the error message? Does the FM console
give any messages (missing fonts…)? <o:p></o:p></span></p>
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<div style="margin-left:72.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""><br>
<br>
Vriendelijke groet / Kind regards,<br>
<br>
Wim Hooghwinkel<br>
<br>
November 11-13 <a href="http://conferences.tekom.de/tcworld14/"><span style="color:purple">TcWorld 2014</span></a> <o:p></o:p></span></p>
</div>
</div>
<div>
<div style="margin-left:72.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman"">Closing the loop with <a href="http://www.fontoxml.com/"><span style="color:purple">FontoXML</span></a><o:p></o:p></span></p>
</div>
</div>
<div>
<div style="margin-left:72.0pt">
<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman"">DITA content management with <a href="http://www.ditatoo.com/"><span style="color:purple">DITAToo</span></a><br>
<br>
tel. +31652036811<br>
Skype wimhooghwinkel<br>
Twitter @idtp @ien2013<br>
<a href="mailto:info@idtp.eu"><span style="color:purple">info@idtp.eu</span></a> <br>
<a href="http://www.idtp.eu/"><span style="color:purple">www.idtp.eu</span></a><o:p></o:p></span></p>
</div>
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</div>
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</blockquote>
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<p class="MsoNormal" style="margin-left:36.0pt"><span style="mso-fareast-font-family:"Times New Roman""><o:p> </o:p></span></p>
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