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<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">Maybe more info will ring a bell with someone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">I “rebuilt” a Visio file, replacing the existing imported PNG with a fresh copy. The I saved
it as a PDF and reimported it by reference.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">This time the
<b style="mso-bidi-font-weight:normal"><i style="mso-bidi-font-style:normal">Print Book…</i></b> process didn’t crash, but it just seemed to spin its wheels when it got to the page with the PDF image. I finally forced Frame to end.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">Strangely enough, it created a viable PS file that distilled correctly, except the PDF was missing
and the file ended on the page that was supposed to contain said PDF. Any pages after that point were missing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC">Alison<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#0033CC"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0mm 0mm 0mm">
<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"">
framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>Craig, Alison<br>
<b>Sent:</b> Friday, October 24, 2014 3:42 PM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS: Frame 9 Crashing – Can’t Create PDFs)<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:36.0pt"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt;text-align:justify;text-justify:inter-ideograph">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">FM 9 Version: 9.0p255<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt;text-align:justify;text-justify:inter-ideograph">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Unstructured<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">OS: Windows 7, 64 bit<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">Okay, after repairing, then reinstalling Frame 9 and Acrobat (which I actually updated
to CC Acrobat XI) I was still getting constant crashes when trying to create PDFs using either method.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">I had previously tried removing a few graphics (all imported by reverence), but
that didn’t help. This time I went all out and removed every PDF and PNG. (Note that I didn’t remove any EPS files. I was hoping that wouldn’t be necessary as I have so many EPS icons).<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">Voila!
<b style="mso-bidi-font-weight:normal"><i style="mso-bidi-font-style:normal">Print Book…</i></b>, then distilling to PDF worked just fine.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">I retested the files, leaving in the PNGs and it continued to work.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">I opened several Visio files, resaved them to PDF then re-imported a few by reference.
<b style="mso-bidi-font-weight:normal"><i style="mso-bidi-font-style:normal">Print Book…</i></b> crashed with these “new” PDFs, even if only a single PDF was in the file. The page count would stop at precisely the page containing the PDF.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">I have dozens and dozens of PDFs in my books. If resaving the Visio files to a “new”
PDF didn’t fix the problem, does anyone have any suggestions?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">What could have gone wrong with the PDFs, many of which have existed for months or, in some cases, years?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman"">Alison<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0mm;margin-right:0mm;margin-bottom:1.0pt;margin-left:36.0pt">
<b><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#555555;mso-no-proof:yes">Alison Craig | Technical Documentation Lead
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:0mm;margin-right:0mm;margin-bottom:1.0pt;margin-left:36.0pt">
<span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#7F7F7F;mso-no-proof:yes">Ultrasonix</span><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#777777;mso-no-proof:yes"> |
</span><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#7F7F7F;mso-no-proof:yes">130-4311 Viking Way
</span><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#777777;mso-no-proof:yes">|
</span><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#7F7F7F;mso-no-proof:yes">Richmond, BC<span style="mso-spacerun:yes">
</span>V6V 2K9 | </span><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#777777;mso-no-proof:yes"><a href="http://www.analogicultrasound.com"><span style="color:#777777">analogicultrasound.com</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#555555;mso-no-proof:yes">T 604-279-8550 ext 127 | F 604-279-8559</span></b><b><span style="font-size:9.0pt;mso-bidi-font-family:Arial;color:#1F497D;mso-no-proof:yes">
</span></b><span style="font-size:9.0pt;font-family:"Times New Roman","serif";mso-no-proof:yes"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="margin-left:36.0pt;text-align:center">
<span style="font-size:9.0pt;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial;mso-no-proof:yes">
<hr size="1" width="100%" noshade="" style="color:#D8D8D8" align="center">
</span></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="mso-cellspacing:0mm;margin-left:36.0pt;mso-yfti-tbllook:1184;mso-padding-alt:0mm 0mm 0mm 0mm">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes">
<td valign="bottom" style="padding:7.5pt 7.5pt 7.5pt 0mm">
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:115%"><b><span style="mso-bidi-font-size:10.0pt;line-height:115%;mso-bidi-font-family:Arial;color:#999999;mso-no-proof:yes">Analogic
<br>
Ultrasound</span></b><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes">
<o:p></o:p></span></p>
</td>
<td style="padding:0mm 7.5pt 0mm 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1" style="width:.75pt;mso-cellspacing:0mm;background:#D8D8D8;mso-yfti-tbllook:1184;mso-padding-alt:0mm 0mm 0mm 0mm">
<tbody>
<tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes;height:34.5pt">
<td width="1" style="width:.75pt;padding:0mm 0mm 0mm 0mm;height:34.5pt"></td>
</tr>
</tbody>
</table>
</td>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:115%"><a href="http://www.analogicultrasound.com/bk"><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="88" height="38" id="Picture_x0020_2" src="cid:image001.png@01CFEFB4.E1290F70" alt="cid:image001.gif@01CE6B83.A9238C10"></span></a><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes"><o:p></o:p></span></p>
</td>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:115%"><a href="http://www.analogicultrasound.com/ultrasonix"><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="77" height="38" id="Picture_x0020_3" src="cid:image002.png@01CFEFB4.E1290F70" alt="cid:image002.gif@01CE6B83.A9238C10"></span></a><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes"><o:p></o:p></span></p>
</td>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:115%"><a href="http://www.analogicultrasound.com/sti"><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="90" height="38" id="Picture_x0020_4" src="cid:image003.png@01CFEFB4.E1290F70" alt="cid:image003.gif@01CE6B83.A9238C10"></span></a><span style="font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-no-proof:yes"><o:p></o:p></span></p>
</td>
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</table>
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