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Are all of these versions of Adobe Reader on the same computer? If
so, Adobe recommends against that, as they tend to stomp all over
each other, breaking things. The same thing can happen if you have
Reader installed on the same computer as Acrobat. If you have
Acrobat, you should not install Reader or the PDF Creation Add-on
that comes with FrameMaker on that same computer.<br>
<br>
Mike Wickham<br>
<br>
<div class="moz-cite-prefix">On 11/14/2014 6:17 AM,
<a class="moz-txt-link-abbreviated" href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a> wrote:<br>
</div>
<blockquote
cite="mid:OF06AD8B88.D31F23F6-ON85257D90.0042C4F3-85257D90.00430691@emhartglass.net"
type="cite"><font face="sans-serif" size="2">I have inserted
several short video clips
into a small manual created with FrameMaker 12 (all clips are
mp4 format).
Book file is saved as a PDF. When I open the PDF in Acrobat 9 or
Adobe
Reader 11 and click on the icon for any of the videos, I see
only a black
box. When I open the same PDF in Reader 10, the clips all play
just fine.
Any ideas? This document needs to be distributed widely and
won't work
if it can't be viewed in the current version of Reader.</font>
<br>
<br>
<br>
<br>
<table style="border-collapse:collapse;" width="350">
<tbody>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2">Tom
Beiswenger</font>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2">Project
Manager, Manager Technical Documentation</font>
<br>
</td>
</tr>
<tr height="8">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><img
src="cid:part1.07020705.09040202@mikewickham.com"
style="border:0px solid;">
<br>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2">Emhart
Glass Inc</font>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2">1140
Sullivan St • Elmira, NY 14901 • USA</font>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2">Telephone
+1 607 735 4279 • Mobile +1 607 769 4779</font>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2">Fax
+1 607 734 1245</font>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><font
face="Arial" size="2"><a class="moz-txt-link-abbreviated" href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a></font>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><a
moz-do-not-send="true" href="www.bucheremhartglass.com"><font
face="Arial" size="2">www.bucheremhartglass.com</font></a>
</td>
</tr>
<tr height="8" valign="top">
<td style="border-style:none none none
none;border-color:#000000;border-width:0px 0px 0px
0px;padding:0px 0px;" bgcolor="white" width="350"><a
moz-do-not-send="true" href="www.bucherindustries.com"><font
face="Arial" size="2">www.bucherindustries.com</font></a></td>
</tr>
</tbody>
</table>
<br>
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