<font size=2 face="sans-serif">Thanks, Fred.</font>
<br>
<br><font size=2 face="sans-serif">We are going to test this on another
computer. Load Acrobat Pro Extended (we're at ver. 9), then custom load
FM12, making sure that the distiller is not loaded. We'll see if that solves
the problem.</font>
<br><font size=2 face="sans-serif"><br>
<br>
<br>
<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: tom.beiswenger@emhartglass.com</font>
<br>
<br>
<br>
<br><font size=1 color=#5f5f5f face="sans-serif">From:
</font><font size=1 face="sans-serif">Fred Ridder <docudoc@hotmail.com></font>
<br><font size=1 color=#5f5f5f face="sans-serif">To:
</font><font size=1 face="sans-serif">Jeff Coatsworth <jeff.coatsworth@jonasclub.com>,
"framers@lists.frameusers.com" <framers@lists.frameusers.com></font>
<br><font size=1 color=#5f5f5f face="sans-serif">Date:
</font><font size=1 face="sans-serif">11/18/2014 10:13 AM</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Subject:
</font><font size=1 face="sans-serif">RE: Problem
with playing video clips in FM 12 document viewed in
Adobe Reader 11</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Sent by:
</font><font size=1 face="sans-serif">framers-bounces@lists.frameusers.com</font>
<br>
<hr noshade>
<br>
<br>
<br><font size=3 face="Calibri">More to the point, once you have installed
the headless PDF distiller that comes with FrameMaker, trying to uninstall
it is likely to clobber any installation of Acrobat Standard or Acrobat
Pro because the uninstall script would be unaware of the existence of those
tools and the fact that they depend on some of the same components that
the FrameMaker installaller put on your system. It may be that if you try
to uninstall the headless tool, you'll wind up having to reinstall Acrobat.
This is why it is so important to opt out of the part of the FM installation
that installs the headless distiller. <br>
<br>
It might be the case that the FrameMaker installer has been made more intelligent
in recent versions of Frame so that it actually checks for an existing
Acrobat installation (I'm still back on FM9 for several reasons si I don't
know about newer installations...), but I wouldn't count on it.<br>
<br>
-Fred Ridder<br>
</font>
<br>
<hr><font size=3 face="Calibri">From: Jeff.Coatsworth@jonasclub.com<br>
To: framers@lists.frameusers.com<br>
Subject: RE: Problem with playing video clips in FM 12 document viewed
in Adobe Reader 11<br>
Date: Tue, 18 Nov 2014 14:22:31 +0000<br>
</font>
<br><font size=2 color=#004080 face="Calibri">The standalone instance of
FM has been known to not be very observant of the existence of the full
Acrobat Pro version already installed – so if you don’t turn that part
off, the installer clobbers your full version with the “headless” one.
</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">Regarding round-tripping
review PDFs – make sure that you are all patched up in FM – I think there
were some issues with the first release of FM12.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 face="Tahoma"><b>From:</b> tom.beiswenger@emhartglass.com
[</font><a href=mailto:tom.beiswenger@emhartglass.com><font size=2 face="Tahoma">mailto:tom.beiswenger@emhartglass.com</font></a><font size=2 face="Tahoma">]
<b><br>
Sent:</b> November-18-14 7:40 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed
in Adobe Reader 11</font>
<br><font size=3 face="Calibri"> </font>
<br><font size=2 face="Arial">Thanks, Jeff. Can you tell me how it can
ditch the pdf plug-in from FM12?</font><font size=3 face="Calibri"> <br>
</font><font size=2 face="Arial"><br>
Once that's done, if I understand correctly, I would then print to Adobe
PDF making sure that it is a tagged pdf. Reviewers then would make their
edits and comments in the pdf, which I then import into the FM12 document.
However, when I just tried this, all of the edits/comments came in "misplaced".
What would cause edits and comments to be misplaced?</font><font size=3 face="Calibri">
<br>
</font>
<p>
<table width=350 style="border-collapse:collapse;">
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Tom
Beiswenger</font><font size=3 face="Calibri"> </font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Project
Manager, Manager Technical Documentation</font><font size=3 face="Calibri">
</font>
<tr height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><img align=bottom src=cid:_2_07E9F1F807E9EDF8005366A485257D94 style="border:0px solid;">
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Emhart
Glass Inc</font><font size=3 face="Calibri"> </font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">1140
Sullivan St • Elmira, NY 14901 • USA</font><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Telephone
+1 607 735 4279 • Mobile +1 607 769 4779</font><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Fax
+1 607 734 1245</font><font size=3 face="Calibri"> </font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">tom.beiswenger@emhartglass.com</font><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href=https://www.bucheremhartglass.com/ target=_blank><font size=2 color=blue face="Arial"><u>www.bucheremhartglass.com</u></font></a><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=350 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href=https://www.bucherindustries.com/ target=_blank><font size=2 color=blue face="Arial"><u>www.bucherindustries.com</u></font></a></table>
<br><font size=3 face="Calibri"><br>
<br>
<br>
<br>
</font><font size=1 color=#5f5f5f face="Arial"><br>
From: </font><font size=1 face="Arial">Jeff
Coatsworth <Jeff.Coatsworth@jonasclub.com></font><font size=3 face="Calibri">
</font><font size=1 color=#5f5f5f face="Arial"><br>
To: </font><font size=1 face="Arial">"framers@lists.frameusers.com"
<framers@lists.frameusers.com></font><font size=3 face="Calibri">
</font><font size=1 color=#5f5f5f face="Arial"><br>
Date: </font><font size=1 face="Arial">11/18/2014
07:22 AM</font><font size=3 face="Calibri"> </font><font size=1 color=#5f5f5f face="Arial"><br>
Subject: </font><font size=1 face="Arial">RE:
Problem with playing video clips in FM 12 document viewed in
Adobe Reader 11</font><font size=3 face="Calibri"> </font><font size=1 color=#5f5f5f face="Arial"><br>
Sent by: </font><font size=1 face="Arial">framers-bounces@lists.frameusers.com</font><font size=3 face="Calibri">
</font>
<div align=center>
<hr noshade></div>
<br><font size=3 face="Calibri"><br>
<br>
</font><font size=2 color=#004080 face="Calibri"><br>
Certain versions of Windows include the ability to run separate installations
of different operating systems – see en.wikipedia.org/wiki/Virtual_machine
<br>
</font><font size=3 face="Calibri"> </font><font size=2 color=#004080 face="Calibri"><br>
The Review feature is a function of Acrobat – ditching the headless version
that ships with standalone FM will require the full version to be installed
to be able to use it.</font><font size=3 face="Calibri"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Calibri"> </font><font size=2 face="Tahoma"><b><br>
From:</b> tom.beiswenger@emhartglass.com [</font><a href=mailto:tom.beiswenger@emhartglass.com><font size=2 color=blue face="Tahoma"><u>mailto:tom.beiswenger@emhartglass.com</u></font></a><font size=2 face="Tahoma">]
<b><br>
Sent:</b> November-17-14 8:00 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed
in Adobe Reader 11</font><font size=3 face="Calibri"> <br>
</font><font size=2 face="Arial"><br>
OK, I'm a little confused here.</font><font size=3 face="Calibri"> </font><font size=2 face="Arial"><br>
<br>
First, I'm not sure what you mean by using a virtual machine.</font><font size=3 face="Calibri">
</font><font size=2 face="Arial"><br>
<br>
Second, one of the attractive features of FM12 is the "save as review
PDF" feature. Is is possible to unload the PDF plug-in and still keep
this feature?</font><font size=3 face="Calibri"> </font>
<p>
<table width=233 style="border-collapse:collapse;">
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Tom
Beiswenger</font><font size=3 face="Calibri"> </font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Project
Manager, Manager Technical Documentation</font><font size=3 face="Calibri">
</font>
<tr height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><img align=bottom src=cid:_2_06E3AA8C06E3A68C005366A485257D94 style="border:0px solid;">
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Emhart
Glass Inc</font><font size=3 face="Calibri"> </font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">1140
Sullivan St • Elmira, NY 14901 • USA</font><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Telephone
+1 607 735 4279 • Mobile +1 607 769 4779</font><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial">Fax
+1 607 734 1245</font><font size=3 face="Calibri"> </font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href=mailto:tom.beiswenger@emhartglass.com><font size=2 color=blue face="Arial"><u>tom.beiswenger@emhartglass.com</u></font></a><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href=https://www.bucheremhartglass.com/ target=_blank><font size=2 color=blue face="Arial"><u>www.bucheremhartglass.com</u></font></a><font size=3 face="Calibri">
</font>
<tr valign=top height=8>
<td width=233 bgcolor=white style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href=https://www.bucherindustries.com/ target=_blank><font size=2 color=blue face="Arial"><u>www.bucherindustries.com</u></font></a></table>
<p><font size=3 face="Calibri"><br>
<br>
<br>
<br>
</font><font size=1 color=#5f5f5f face="Arial"><br>
<br>
From: </font><font size=1 face="Arial">Jeff
Coatsworth <</font><a href=mailto:Jeff.Coatsworth@jonasclub.com><font size=1 color=blue face="Arial"><u>Jeff.Coatsworth@jonasclub.com</u></font></a><font size=1 face="Arial">></font><font size=3 face="Calibri">
</font><font size=1 color=#5f5f5f face="Arial"><br>
To: </font><font size=1 face="Arial">"</font><a href=mailto:framers@lists.frameusers.com><font size=1 color=blue face="Arial"><u>framers@lists.frameusers.com</u></font></a><font size=1 face="Arial">"
<</font><a href=mailto:framers@lists.frameusers.com><font size=1 color=blue face="Arial"><u>framers@lists.frameusers.com</u></font></a><font size=1 face="Arial">></font><font size=3 face="Calibri">
</font><font size=1 color=#5f5f5f face="Arial"><br>
Date: </font><font size=1 face="Arial">11/14/2014
05:20 PM</font><font size=3 face="Calibri"> </font><font size=1 color=#5f5f5f face="Arial"><br>
Subject: </font><font size=1 face="Arial">RE:
Problem with playing video clips in FM 12 document viewed in
Adobe Reader 11</font><font size=3 face="Calibri"> </font><font size=1 color=#5f5f5f face="Arial"><br>
Sent by: </font><a href="mailto:framers-bounces@lists.frameusers.com"><font size=1 color=blue face="Arial"><u>framers-bounces@lists.frameusers.com</u></font></a><font size=3 face="Calibri">
</font>
<div align=center>
<hr noshade></div>
<br><font size=3 face="Calibri"><br>
<br>
</font><font size=2 face="Courier New"><br>
<br>
For testing different Reader scenarios - yes or use Virtual Machines to
test your work on<br>
<br>
-----Original Message-----<br>
From: </font><a href="mailto:framers-bounces@lists.frameusers.com"><font size=2 color=blue face="Courier New"><u>framers-bounces@lists.frameusers.com</u></font></a><font size=2 face="Courier New">
[</font><a href="mailto:framers-bounces@lists.frameusers.com"><font size=2 color=blue face="Courier New"><u>mailto:framers-bounces@lists.frameusers.com</u></font></a><font size=2 face="Courier New">]
On Behalf Of Steve Rickaby<br>
Sent: November-14-14 8:29 AM<br>
To: </font><a href=mailto:framers@lists.frameusers.com><font size=2 color=blue face="Courier New"><u>framers@lists.frameusers.com</u></font></a><font size=2 face="Courier New"><br>
Subject: Re: Problem with playing video clips in FM 12 document viewed
in Adobe Reader 11<br>
<br>
At 07:03 -0600 14/11/14, Mike Wickham wrote:<br>
<br>
> If you have Acrobat, you should not install Reader or the PDF Creation
Add-on that comes with FrameMaker on that same computer.<br>
<br>
I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat
Pro as well as Reader and FrameMaker. Are we supposed to buy an extra computer?
(Rhetorical question).<br>
<br>
-- <br>
Steve<br>
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