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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’d be inclined to print to PDF as this exposes the PDF creation settings – maybe you’ve got something turned on/not turned on that’s impacting the playback
of your video. I don’t have any videos in my FM content, so I can’t really help you on that point. Have you had a look in the Acrobat forums?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> tom.beiswenger@emhartglass.com [mailto:tom.beiswenger@emhartglass.com]
<br>
<b>Sent:</b> November-19-14 9:31 AM<br>
<b>To:</b> Jeff Coatsworth<br>
<b>Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">OK. I presume, then, that the "save to PDF" actually triggers FM to open Acrobat and print the document using the Acrobat Distiller that is part of Acrobat, not FM. If this
is correct, then things should have been rendered correctly. The computer we have all of this on also does not have a separate version of Adobe Reader.</span>
<br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">However, the video clips still do not play. In fact, the icons representing the videos that are referenced in the FM document aren't even active. I've also tried copying the videos into the FM
document when I import them. The same thing happens: the icons representing the videos are flat graphics, mouse click does nothing.</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
<br>
<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: <a href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a></span>
<br>
<br>
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<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <<a href="mailto:Jeff.Coatsworth@jonasclub.com">Jeff.Coatsworth@jonasclub.com</a>></span>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"<a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>" <<a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>></span>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/19/2014 09:09 AM</span>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">Sent by: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif""><a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a></span>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080">Nope, that’s the correct order – you should have an intact copy of Acrobat Pro working with your FM</span>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"> </span>
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<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-19-14 8:54 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Jeff, I really appreciate your help and patience.</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
Now, I'm confused. On a separate, clean computer, we loaded (in this order), Acrobat 9 Pro Extended (full version) and FM12 (and unchecked Adobe PDF creation). Should we have loaded FM12 first, then Acrobat? Or did we do something else wrong?</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
<br>
<br>
<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: </span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<br>
<br>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/19/2014 08:47 AM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"><br>
Not if you’ve got the full Acrobat installed.</span> <span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080">
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</span> <b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><br>
From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-19-14 7:52 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
Jeff, I think we did uncheck "Adobe PDF creation"; however, when I went into the newly loaded FM12, I still saw "Save as PDF" and "Save as review PDF" as active. Wouldn't those options be disabled (grayed out) if PDF creation was not loaded?</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
<br>
<br>
<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: </span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<br>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
<br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/18/2014 03:46 PM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"><br>
<br>
>From what I recall, you expand the FM install section and you see PDF Creator or something like that as an option.</span>
<br>
<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><br>
From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-18-14 3:39 PM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
Jeff,</span> <span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
Not having a lot of luck. We tried installing FM12 and Acrobat Pro on a separate computer. IT told me that there was no option to not install Distiller. The only options they saw were FM12 and ExtendScript ToolKit CC. Any ideas?</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
<br>
<br>
<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: </span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<br>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
<br>
<br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/18/2014 10:08 AM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"><br>
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<br>
Only if you had the full version of Acrobat Pro and then installed the headless version overtop of it. In that situation, you would have to uninstall Acrobat & reinstall the full Pro version to restore your functionality. I don’t know if this situation applies
to you or not.</span> <b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><br>
<br>
From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-18-14 10:00 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
Jeff, sorry to be dense on this. Why would I run the installer again if I already have FM12 installed? Are you saying that I should uninstall the software, then custom re-install it?</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
<br>
<br>
<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: </span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
<br>
<br>
<br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/18/2014 09:58 AM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"><br>
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When running the installer, use the Custom options to control what gets loaded</span>
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From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-18-14 9:45 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
Jeff, I understand, but how do you turn off the pdf plug-in?</span> <span style="font-size:10.0pt;font-family:"Arial","sans-serif"">
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<br>
<br>
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<br>
Tom Beiswenger<br>
Project Manager - Emhart Glass Cold End<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: </span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
<br>
<br>
<br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/18/2014 09:29 AM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"><br>
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The standalone instance of FM has been known to not be very observant of the existence of the full Acrobat Pro version already installed – so if you don’t turn that part off, the installer clobbers your full version with the “headless” one.
<br>
<br>
Regarding round-tripping review PDFs – make sure that you are all patched up in FM – I think there were some issues with the first release of FM12.</span>
<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><br>
<br>
From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-18-14 7:40 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?</span> <span style="font-size:10.0pt;font-family:"Arial","sans-serif"">
<br>
<br>
Once that's done, if I understand correctly, I would then print to Adobe PDF making sure that it is a tagged pdf. Reviewers then would make their edits and comments in the pdf, which I then import into the FM12 document. However, when I just tried this, all
of the edits/comments came in "misplaced". What would cause edits and comments to be misplaced?</span>
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Tom Beiswenger</span>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Project Manager, Manager Technical Documentation</span>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><img border="0" width="100" height="42" id="_x0000_i1031" src="cid:image001.jpg@01D003DB.95A90E70"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Emhart Glass Inc</span>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">1140 Sullivan St • Elmira, NY 14901 • USA</span>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Telephone +1 607 735 4279 • Mobile +1 607 769 4779</span>
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<td width="350" valign="top" style="width:262.5pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Fax +1 607 734 1245</span>
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<td width="350" valign="top" style="width:262.5pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<o:p></o:p></p>
</td>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><a href="www.bucheremhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">www.bucheremhartglass.com</span></a>
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><a href="www.bucherindustries.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">www.bucherindustries.com</span></a><o:p></o:p></p>
</td>
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<p><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
<br>
<br>
<br>
<br>
<br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/18/2014 07:22 AM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#004080"><br>
<br>
<br>
<br>
<br>
<br>
Certain versions of Windows include the ability to run separate installations of different operating systems – see en.wikipedia.org/wiki/Virtual_machine
<br>
<br>
The Review feature is a function of Acrobat – ditching the headless version that ships with standalone FM will require the full version to be installed to be able to use it.</span>
<b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><br>
<br>
From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [</span><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:tom.beiswenger@emhartglass.com</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b><br>
Sent:</b> November-17-14 8:00 AM<b><br>
To:</b> Jeff Coatsworth<b><br>
Subject:</b> RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<br>
OK, I'm a little confused here.</span> <span style="font-size:10.0pt;font-family:"Arial","sans-serif"">
<br>
<br>
First, I'm not sure what you mean by using a virtual machine.</span> <span style="font-size:10.0pt;font-family:"Arial","sans-serif"">
<br>
<br>
Second, one of the attractive features of FM12 is the "save as review PDF" feature. Is is possible to unload the PDF plug-in and still keep this feature?</span>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Tom Beiswenger</span>
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<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Project Manager, Manager Technical Documentation</span>
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<td width="233" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><img border="0" width="100" height="42" id="_x0000_i1033" src="cid:image001.jpg@01D003DB.95A90E70"><o:p></o:p></p>
</td>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Emhart Glass Inc</span>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">1140 Sullivan St • Elmira, NY 14901 • USA</span>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Telephone +1 607 735 4279 • Mobile +1 607 769 4779</span>
<o:p></o:p></p>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Fax +1 607 734 1245</span>
<o:p></o:p></p>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><a href="mailto:tom.beiswenger@emhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">tom.beiswenger@emhartglass.com</span></a>
<o:p></o:p></p>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><a href="www.bucheremhartglass.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">www.bucheremhartglass.com</span></a>
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<td width="233" valign="top" style="width:174.75pt;background:white;padding:0cm 0cm 0cm 0cm;height:6.0pt">
<p class="MsoNormal" style="mso-line-height-alt:6.0pt"><a href="www.bucherindustries.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">www.bucherindustries.com</span></a><o:p></o:p></p>
</td>
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<p><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
<br>
<br>
<br>
<br>
<br>
From: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff Coatsworth <</span><a href="mailto:Jeff.Coatsworth@jonasclub.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">Jeff.Coatsworth@jonasclub.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
To: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">"
<</span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers@lists.frameusers.com</span></a><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">></span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Date: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">11/14/2014 05:20 PM</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Subject: </span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11</span>
<span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"><br>
Sent by: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">framers-bounces@lists.frameusers.com</span></a>
<o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Courier New""><br>
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<br>
For testing different Reader scenarios - yes or use Virtual Machines to test your work on<br>
<br>
-----Original Message-----<br>
From: </span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:10.0pt;font-family:"Courier New"">framers-bounces@lists.frameusers.com</span></a><span style="font-size:10.0pt;font-family:"Courier New""> [</span><a href="mailto:framers-bounces@lists.frameusers.com"><span style="font-size:10.0pt;font-family:"Courier New"">mailto:framers-bounces@lists.frameusers.com</span></a><span style="font-size:10.0pt;font-family:"Courier New"">]
On Behalf Of Steve Rickaby<br>
Sent: November-14-14 8:29 AM<br>
To: </span><a href="mailto:framers@lists.frameusers.com"><span style="font-size:10.0pt;font-family:"Courier New"">framers@lists.frameusers.com</span></a><span style="font-size:10.0pt;font-family:"Courier New""><br>
Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11<br>
<br>
At 07:03 -0600 14/11/14, Mike Wickham wrote:<br>
<br>
> If you have Acrobat, you should not install Reader or the PDF Creation Add-on that comes with FrameMaker on that same computer.<br>
<br>
I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat Pro as well as Reader and FrameMaker. Are we supposed to buy an extra computer? (Rhetorical question).<br>
<br>
-- <br>
Steve<br>
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