<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div><span>Hey,</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span><sigh> Thanks for trying but CCleaner wasn't able to clear up the problem.</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family:
HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>I'm off to my friend's place this afternoon (the one who has done wondrous workarounds with various software in the past on his and other platforms) to see what he can do. If no success there, then a back-up once more to my external drive and a re-install of Windows 7 on the C-drive and start from scratch with my program installations -- and Acrobat Pro Version 9 will be the first one after the Windows updates and mother board device drivers are reloaded. <br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span><br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color:
transparent; font-style: normal;"><span>It will be painful but not nearly as bad as it could be since I've only had this thing in place since Monday.</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>-- Ken in Atlanta</span></div> <div class="qtdSeparateBR"><br><br></div><div style="display: block;" class="yahoo_quoted"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div dir="ltr"> <font size="2"
face="Arial"> On Saturday, January 3, 2015 1:21 PM, "Syed Zaeem Hosain (Syed.Hosain@aeris.net)" <Syed.Hosain@aeris.net> wrote:<br> </font> </div> <blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; margin-top: 5px; padding-left: 5px;"> <br><br> <div class="y_msg_container"><div id="yiv4807050002"><style>#yiv4807050002 #yiv4807050002 --
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#yiv4807050002 </style><div><div class="yiv4807050002WordSection1"><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;">A SWAG:</span></div><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;"> </span></div><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;">After you de-install the applications, please run CCleaner (free version is at <a rel="nofollow" shape="rect" target="_blank" href="http://www.piriform.com/">www.piriform.com</a>) and see if this helps remove any issues in the Windows registry that are causing the problem you are experiencing.</span></div><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;"> </span></div><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;">During registry cleaning (second tab in the app), please <b>un</b>check the “Unused File Extensions” option though – my experience is that this causes me difficulties.</span></div><div
class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;"> </span></div><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;">Z</span></div><div class="yiv4807050002MsoNormal"><span style="font-size:11.0pt;"> </span></div><div class="yiv4807050002yqt6661465134" id="yiv4807050002yqt41391"><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in;"><div class="yiv4807050002MsoNormal"><b><span style="font-size:11.0pt;">From:</span></b><span style="font-size:11.0pt;"> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Ken Poshedly<br clear="none"><b>Sent:</b> Friday, January 02, 2015 8:41 PM<br clear="none"><b>To:</b> Fred Ridder<br clear="none"><b>Cc:</b> framers@lists.frameusers.com<br clear="none"><b>Subject:</b> Re: Setup has detected . . .</span></div></div></div><div class="yiv4807050002MsoNormal"> </div><div><div
class="yiv4807050002MsoNormal">Nope (to your first paragraph questions).<br clear="none"><br clear="none">Sent from my iPhone</div></div><div><div class="yiv4807050002MsoNormal" style="margin-bottom:12.0pt;"><br clear="none">On Jan 2, 2015, at 11:32 PM, Fred Ridder <<a rel="nofollow" shape="rect" ymailto="mailto:docudoc@hotmail.com" target="_blank" href="mailto:docudoc@hotmail.com">docudoc@hotmail.com</a>> wrote:</div></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;"><div><div><div class="yiv4807050002MsoNormal" style="margin-bottom:12.0pt;">Do you by any chance have Adobe Reader X or Adobe Reader XI installed? Either of these would be detected by the Acrobat 9 installer as a newer Adobe application for reading PDFs, and most likely cause it to bail out of the Acrobat installation.<br clear="none"><br clear="none">And FWIW, Acrobat 9 had some security issues that may or may not have been patched because version 9 is now two versions
out of date.<br clear="none"><br clear="none">-Fred Ridder</div><div><div class="yiv4807050002MsoNormal" style="text-align:center;" align="center"><hr id="yiv4807050002stopSpelling" align="center" size="3" width="100%"></div><div class="yiv4807050002MsoNormal" style="margin-bottom:12.0pt;">Date: Fri, 2 Jan 2015 19:38:58 -0800<br clear="none">From: <a rel="nofollow" shape="rect" ymailto="mailto:poshedly@bellsouth.net" target="_blank" href="mailto:poshedly@bellsouth.net">poshedly@bellsouth.net</a><br clear="none">Subject: Re: Setup has detected . . .<br clear="none">To: <a rel="nofollow" shape="rect" ymailto="mailto:tom.beiswenger@emhartglass.com" target="_blank" href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a><br clear="none">CC: <a rel="nofollow" shape="rect" ymailto="mailto:framers@lists.frameusers.com" target="_blank" href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a></div><div><div><div
class="yiv4807050002MsoNormal" style="background:white;"><span style="">Hey Tom,</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">At this time, I have not yet re-installed FM10 and still canNOT reinstall Acrobat 9 Pro without getting that damn popup.</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">And remember, after clicking "OK" on the ("Setup has detected ...") popup window, the main Acrobat setup window returns to present only a "Finish" button and when you click on it, the whole thing closes.</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">No choices are presented at any time as to whether you want to install this or
that.</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">And I'm well-aware of what you said about FM pdf printing so that's not an issue.</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">Thanks for the reply and let me know of any other ideas.</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">-- Ken in Atlanta</span></div></div><div><div class="yiv4807050002MsoNormal" style="margin-bottom:12.0pt;background:white;"><span style=""> </span></div></div><div><div><div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style="font-size:10.0pt;">On Friday, January 2, 2015 10:27 PM, "<a rel="nofollow" shape="rect"
ymailto="mailto:tom.beiswenger@emhartglass.com" target="_blank" href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a>" <<a rel="nofollow" shape="rect" ymailto="mailto:tom.beiswenger@emhartglass.com" target="_blank" href="mailto:tom.beiswenger@emhartglass.com">tom.beiswenger@emhartglass.com</a>> wrote:</span><span style=""></span></div></div><blockquote style="border:none;border-left:solid #1010FF 1.5pt;padding:0in 0in 0in 4.0pt;margin-top:5.0pt;margin-bottom:5.0pt;"><div class="yiv4807050002MsoNormal" style="margin-bottom:12.0pt;background:white;"><span style=""> </span></div><div><div id="yiv4807050002ecxyiv7079993270"><div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style="">Ken, I had a similar problem, but with FM12. The solution was to make sure you uninstall Acrobat 9 and restart. The when you load FM make sure not to enable pdf printing. Load acrobat
next. </span></div></div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style=""><br clear="none">Tom Beiswenger</span></div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style="">Manager, technical & training documentation</span></div></div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style="">Bucher Emhart Glass</span></div></div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style="">Sent from my iPhone</span></div></div></div><div id="yiv4807050002ecxyiv7079993270yqt72902"><div><div class="yiv4807050002MsoNormal" style="margin-bottom:12.0pt;background:white;"><span style=""><br clear="none">On Jan 2, 2015, at 10:08 PM, Ken Poshedly <<a rel="nofollow" shape="rect" ymailto="mailto:poshedly@bellsouth.net" target="_blank"
href="mailto:poshedly@bellsouth.net">poshedly@bellsouth.net</a>> wrote:</span></div></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;"><div><div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style="">I recently (earlier this week) upgraded my home platform with a new motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the recommendation of a friend who's en electrical engineer and services control systems at various industrial plants across the southeastern U.S. His house is probably wired better than any computer store. And he has helped out at various times in the past, so I trust his opinion.<br clear="none"><br clear="none">The C-drive partition of my hard drive is for my programs and the D-drive partition is for my data folders and files.<br clear="none"><br clear="none">Before doing the upgrade, I backed up (copied) everything from both the C and D drives onto my external hard drive.<br
clear="none"><br clear="none">I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; I could find nothing about deactivating it before uninstalling it.<br clear="none"><br clear="none">Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial button during these tests) and it runs fine.<br clear="none"><br clear="none">But Acrobat 9 Pro will not install. Instead, right after the opening ("splash"?) screen, a popup appears with the message, "Setup has detected that you already have a more functional product installed. Setup will now terminate" and the "OK" button.<br clear="none"><br clear="none">I noted that when I open an existing pdf file, it displays in HTML but exactly as a pdf file.<br clear="none"><br clear="none">So I once more uninstalled FrameMaker 10 and even did a system restart, but with no luck. The same popup appears when I try to install Acrobat 9 and I don't know where to go from here. Is there a
registry listing or something that I should edit? And if so, where and how?</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">I understand that if all else fails, I'm looking at doing a total Windows 7 RE-install.</span></div></div><div><div class="yiv4807050002MsoNormal"><span style=""> </span></div></div><div><div class="yiv4807050002MsoNormal"><span style="">Cripe. What a way to start the new year.</span></div></div><div><div class="yiv4807050002MsoNormal" style="background:white;"><span style=""> </span></div></div></div><pre style="background:white;"><span style="color:black;">_______________________________________________</span></pre><pre style="background:white;"><span style="color:black;"> </span></pre><pre style="background:white;"><span style="color:black;"> </span></pre><pre style="background:white;"><span
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