<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div><span>You got it, David. You got it.</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>As said earlier and after much frustration, I finally uninstalled ALL the Adobe things and THEN successfully installed Acrobat Pro 9.</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style:
normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>Afterwards, I re-installed FrameMaker 10, but WITHOUT the PDF Creation "fiendish-thingy" (a la Yellow Submarine).</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>I mistakenly believed uninstalling FrameMaker 10 the first time would also uninstall its hangers-on, but obviously NOT.</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family:
HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>-- Ken<br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span><br></span></div> <div class="qtdSeparateBR"><br><br></div><div style="display: block;" class="yahoo_quoted"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande,
sans-serif; font-size: 16px;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div dir="ltr"> <font size="2" face="Arial"> On Friday, January 9, 2015 4:00 PM, David Artman <david@davidartman.com> wrote:<br> </font> </div> <blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; margin-top: 5px; padding-left: 5px;"> <br><br> <div class="y_msg_container"><div id="yiv3564993052"><div><span style="font-family:Verdana;color:#000000;font-size:10pt;"><div>Hopefully I'm not too late to help!</div>
<div> </div>
<div>I actually got a new system at work today and fully rebuilt my production environment before lunch (FM8 + CS5 & AcroPro9 & oXygen & all updates across the system).</div>
<div> </div>
<div>As it wasn't my first rodeo with Frame and the terrible PDF support, I knew to do the following:</div>
<div>1) Install FM8 but DO NOT install "PDF Creation" from the FM disk (8 prompts; later it might be a checkbox).</div>
<div>2) Install all FM8 updates, in order, from the web. </div>
<div>3) Install PhotoShop and Illustrator ONLY from CS5.</div>
<div>4) Install Acrobat Pro 9, full (even all language support).</div>
<div>5) Install all my other helpers and oXygen (we are in transition to DITA/XML).</div>
<div>6) Run Windows Update. Twice.</div>
<div>7) Update Java (incidental; we use vCloud Director).</div>
<div>8) THEN run Adobe Updater.</div>
<div> </div>
<div>Done. The critical step, as your friend deduced, is not to let FrameMaker do ANYTHING to setup Acrobat, Distiller, PDF Printer, etc: nothing. And only install Acrobat Pro after ALL other Adobe products are installed: let it do it's thing without any chance of something dumber coming along and "fixing" it.</div>
<div> </div>
<div>HTH;</div>
<div>David</div></span></div></div><br><br></div> </blockquote> </div> </div> </div> </div></body></html>