<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:12px"><div id="yui_3_16_0_1_1422026654581_3357" dir="ltr"><span>Dave,</span></div><div id="yui_3_16_0_1_1422026654581_3356" dir="ltr"><span id="yui_3_16_0_1_1422026654581_3355">If you think it could be your security software, or even your anti-virus software, have you tried disabling either, or both, and running Frame?</span></div><div id="yui_3_16_0_1_1422026654581_3237" dir="ltr"><span id="yui_3_16_0_1_1422026654581_3236">Usually a reboot with quickly re-enable either settings.</span></div><div id="yui_3_16_0_1_1422026654581_3351" dir="ltr"><span id="yui_3_16_0_1_1422026654581_3350">Since I am running the same version of FM12, with various pods hanging and numerous graphics, and don't see any of these problems, it sounds like either a system issue or something went wrong during the FM12 install.</span></div><div id="yui_3_16_0_1_1422026654581_3349" dir="ltr"><span id="yui_3_16_0_1_1422026654581_3348">I would try disabling the security software and/or virus scanner first. If that doesn't work, then a re-install of FM12.</span></div> <div class="qtdSeparateBR"><br><br></div><div class="yahoo_quoted" style="display: block;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 12px;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div dir="ltr"> <font face="Arial" size="2"> On Friday, January 23, 2015 9:32 AM, "Stamm, David" <David.Stamm@gd-ms.com> wrote:<br> </font> </div> <br><br> <div class="y_msg_container">2015-01-23-05T15:30Z<br><br>Windows 7 Enterprise operating system<br>Serviced pack 1<br>8.0 GB RAM<br>64-bit<br>FrameMaker 12.0.3.424 unstructured<br>Local administrator privileges<br>Shortcut to FrameMaker encoded to run as administrator<br><br>Yesterday, I posted about this problem under the subject, "Cannot import graphics." Today, I experienced the lockup while using the Paragraph Designer "pod" (which I guess is the term) when the pod is part of a "tab group" (which I again guess is the term).<br><br>In my layout of FrameMaker, I customarily have the tab group of the Character Catalog, Find/Change, Hypertext, Marker, and Paragraph Designer pods displayed in a tab group.<br><br>Today, I had copied examples of two paragraph tags from a template and had pasted the examples into my production file. I had applied one of the newly-added paragraph tags where I wanted it. Then, in the tab group, on the Paragraph Designer pod, I chose the "Apply" button. It was then that I heard the "ding" that indicates that FrameMaker is locked up hard and that I'll have to use Task Manger to force it out of the system.<br><br>My installation of FrameMaker was updated to the current version only a week or so ago. Because I have seen no other postings about this problem, I wonder whether there's a conflict between the latest update and my employer's security software that causes the problem. Although I've already reported this to the corporate service desk, I've had no response to that report.<br><br>The contributors to this are my best source of help in such situations. ¿Any thoughts?<br><br>Thanks,<br>Dave Stamm<br>_______________________________________________<br><br><br>You are currently subscribed to framers as <a href="mailto:dspreadb@yahoo.com." ymailto="mailto:dspreadb@yahoo.com.">dspreadb@yahoo.com.</a><br><br>Send list messages to <a href="mailto:framers@lists.frameusers.com." ymailto="mailto:framers@lists.frameusers.com.">framers@lists.frameusers.com.</a><br><br>To unsubscribe send a blank email to<br><a href="mailto:framers-unsubscribe@lists.frameusers.com" ymailto="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br>or visit <a href="http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com" target="_blank">http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com</a><br><br>Send administrative questions to <a href="mailto:listadmin@frameusers.com." ymailto="mailto:listadmin@frameusers.com.">listadmin@frameusers.com.</a> Visit<br><a href="http://www.frameusers.com/" target="_blank">http://www.frameusers.com/ </a>for more resources and info.<br><br></div> </div> </div> </div> </div></body></html>