<font size=2 face="sans-serif">David,</font>
<br>
<br><font size=2 face="sans-serif">I also found that for some unknown reason,
when you save to pdf and generate Acrobat data (PDF Setup), under bookmarks,
"Thread by Text Frame" always seems to be checked. Not sure what
it's doing, but I found that when it was checked the embedded videos would
not play (even though I had downloaded and installed the Flash program
and plug in). Uncheck it and the videos work.</font>
<br><font size=2 face="sans-serif"><br>
<br>
<br>
<br>
Tom Beiswenger<br>
Manager, Technical & Training Documentation, Project Manager - Inspection
Business<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: +607 735-4279<br>
FX: +607 734-8278<br>
Mobile: +607 769-4779<br>
Email: tom.beiswenger@emhartglass.com</font>
<br>
<br>
<br>
<br><font size=1 color=#5f5f5f face="sans-serif">From:
</font><font size=1 face="sans-serif">David Spreadbury <dspreadb@yahoo.com></font>
<br><font size=1 color=#5f5f5f face="sans-serif">To:
</font><font size=1 face="sans-serif">Shlomo Perets <shlomo2@microtype.com>,
"tom.beiswenger@emhartglass.com" <tom.beiswenger@emhartglass.com></font>
<br><font size=1 color=#5f5f5f face="sans-serif">Cc:
</font><font size=1 face="sans-serif">"framers@lists.frameusers.com"
<framers@lists.frameusers.com></font>
<br><font size=1 color=#5f5f5f face="sans-serif">Date:
</font><font size=1 face="sans-serif">02/17/2015 07:13 AM</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Subject:
</font><font size=1 face="sans-serif">Re: Problem
with embedded video continues unresolved</font>
<br>
<hr noshade>
<br>
<br>
<br><font size=1 face="Arial">Shlomo,</font>
<br><font size=1 face="Arial">I am trying to import a short video into
a FM12 document. I followed the steps you passed to Tom, but no luck.</font>
<br><font size=1 face="Arial">What is/are the secret step(s)?</font>
<br>
<br><font size=1 face="Arial">I have tried AVI, MPG4, SWF (only one mentioned
in the FM12 Help).</font>
<br><font size=1 face="Arial"><br>
</font>
<br><font size=2 face="Arial">On Monday, January 5, 2015 3:00 PM, Shlomo
Perets <shlomo2@microtype.com> wrote:</font>
<br><font size=3 face="Arial"><br>
</font>
<br><font size=2 color=#004080 face="Calibri">Adobe Flash Player must be
installed for FLV/SWF content to be displayed in PDFs viewed with Acrobat
or Reader. Your end users will have to install the same.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">On Windows, both Flash Active
X and Plugin are to be installed -- see </font><a href="http://helpx.adobe.com/acrobat/using/flash-player-needed-acrobat-reader.html" target=_blank><font size=2 color=blue face="Calibri"><u>http://helpx.adobe.com/acrobat/using/flash-player-needed-acrobat-reader.html</u></font></a><font size=2 color=#004080 face="Calibri">
</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">Shlomo Perets</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">MicroType, </font><a href=http://microtype.com/ target=_blank><font size=2 color=blue face="Calibri"><u>http://microtype.com</u></font></a><font size=2 color=#004080 face="Calibri">
</font>
<br><font size=2 color=#004080 face="Calibri">FrameMaker/Acrobat/Captivate
training & consulting • FM-to-Acrobat TimeSavers/Assistants</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 color=#004080 face="Calibri">---------- Original message
----------</font><font size=3 face="Times New Roman"><br>
From: <</font><a href=mailto:tom.beiswenger@emhartglass.com target=_blank><font size=3 color=blue face="Times New Roman"><u>tom.beiswenger@emhartglass.com</u></font></a><font size=3 face="Times New Roman">><br>
Date: Mon, Jan 5, 2015 at 7:07 PM<br>
Subject: Problem with embedded video continues unresolved<br>
To: </font><a href=mailto:framers@lists.frameusers.com target=_blank><font size=3 color=blue face="Times New Roman"><u>framers@lists.frameusers.com</u></font></a><font size=3 face="Times New Roman"><br>
<br>
</font><font size=3 face="Arial"><br>
I upgraded from FM7 to 12 in the fall. When the program was installed,
we verified that the PDF Creation add-on was not selected. The computer
also has Acrobat 9 Pro Extended, which we reverted to when we discovered
that Acrobat 11 keeps telling me that I need to install "the required
version of Flash Player", even though I already have the up-to-date
Flash Player already on this computer.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
In a nutshell, here is what is happening.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- With the above configuration, I import (by reference) an MP4 clip into
the FM document and "Save as PDF".</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- When I open the pdf, the pictograph for the video is not interactive.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- Today, I tried to start over with a spare notebook. Before I loaded
anything, I verified that all Adobe programs were uninstalled (the notebook
include Adobe Air, Adobe Help, Acrobat 9, and FM 12). I then ran Cache
Cleaner (Piriform), both the cache cleaner and the registry fix, repeatedly
until no issues were found.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- I then restarted the notebook and installed programs, in the following
order:</font><font size=3 face="Times New Roman"> <br>
</font><font size=3 face="Arial"><br>
- FM12, with PDF creation add on unchecked.
Restarted notebook after install.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
- Acrobat 9 Pro Extended (same version that
is running on my work computer), typical install. Restarted the notebook.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- Opened FM 12 and created a document using a stock template (UserGuide,
Chapter.fm). Filled 2 pages with text, then, at a new paragraph, imported
an older mp4 how-to file that I had on my hard drive. I allowed FM to "Fit
in Selected Rectangle".</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- Saved the document as "untitled", then clicked on "Save
as PDF".</font><font size=3 face="Times New Roman"> <br>
</font><font size=3 face="Arial"><br>
-- Opened the PDF. The stock filmstrip icon was interactive and worked!</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- Opened the FM doc again, deleted the video clip that worked and inserted
one that had sound. Saved as PDF. Opened the pdf, icon was interactive,
but when clicked only sound played; no picture.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- Closed FM, opened FM doc. Deleted the video clip frame, then inserted
the one that worked (as above). Saved the file, then Saved as pdf. Opened
the pdf and this time, the icon was not interactive.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
-- I repeated this procedure, this time inserting the video clip with sound
that would play only sound and no video in pdf. This time, the icon was
not interactive. So in both cases I went from video working in some form
to nothing working.</font><font size=3 face="Times New Roman"> <br>
</font><font size=3 face="Arial"><br>
This seems totally insane. Any ideas? I'm completely baffled by this.</font><font size=3 face="Times New Roman">
<br>
</font><font size=3 face="Arial"><br>
<br>
<br>
Tom Beiswenger<br>
Manager, Technical & Training Documentation, Project Manager - Inspection
Business<br>
Emhart Glass Mfg. Inc.<br>
1140 Sullivan St.<br>
Elmira, NY 14901<br>
PH: </font><a href><font size=3 color=blue face="Arial"><u>+607 735-4279</u></font></a><font size=3 face="Arial"><br>
FX: </font><a href><font size=3 color=blue face="Arial"><u>+607 734-8278</u></font></a><font size=3 face="Arial"><br>
Mobile: </font><a href><font size=3 color=blue face="Arial"><u>+607 769-4779</u></font></a><font size=3 face="Arial"><br>
Email: </font><a href=mailto:tom.beiswenger@emhartglass.com target=_blank><font size=3 color=blue face="Arial"><u>tom.beiswenger@emhartglass.com</u></font></a><font size=3 face="Times New Roman"><br>
</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Arial"><br>
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