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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And it's not running in Trial mode. It's a legally purchased, fully licensed single seat (not a volume license) and I have been using it since FM 10 came out . . . I was an early adopter of 10.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Grumble, grumble, grumble. . . <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>TVB<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tammy Van Boening<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Owner/Principal<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Spectrum Writing, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>tammyvb@spectrumwritingllc.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>www.spectrumwritingllc.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>303-840-1755<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tammy Van Boening [mailto:tammyvb@spectrumwritingllc.com] <br><b>Sent:</b> Thursday, February 19, 2015 11:15 AM<br><b>To:</b> 'info@heiko-haida.de'; 'Framers'<br><b>Subject:</b> RE: Deactivate not available for for Framemaker 10<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Heiko,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It's my business laptop and I am therefore set up as the administrator and the PC is connected to the internet - hard-wired in fact, not even wireless. </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I am doing what you suggested about going ahead and trying to install as another suggested offlist. Just frustrating and a big time waster to try deal with something that should be so simple.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>thanks!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>TVB<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tammy Van Boening<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Owner/Principal<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Spectrum Writing, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:tammyvb@spectrumwritingllc.com">tammyvb@spectrumwritingllc.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.spectrumwritingllc.com">www.spectrumwritingllc.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>303-840-1755<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Heiko Haida [<a href="mailto:info@heiko-haida.de">mailto:info@heiko-haida.de</a>] <br><b>Sent:</b> Thursday, February 19, 2015 11:03 AM<br><b>To:</b> Tammy Van Boening; Framers<br><b>Subject:</b> Re: Deactivate not available for for Framemaker 10<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi Tammy,<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>it may be necessary to work with admin rights to have the "Deactivate" button available, or maybe it will only work if the computer is connected with the internet. <o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>If this did not help: Maybe you could just try to install FM 10 on the second laptop and see if the program would run with your license...<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Best regards - Tino H. Haida, Berlin<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Tammy Van Boening:<o:p></o:p></span></p><blockquote style='border:none;border-left:solid #1010FF 1.5pt;padding:0in 0in 0in 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>HI All,</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>I have two Win 7, 64 bit machines (one desktop and one laptop) both with Framemaker 10 installed, all patched and current. I need to deactivate the instance of FM 10 on the laptop so that I can install and activate it</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>on a second laptop.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>When I open the instance of FM 10 on the desktop, the Deactivate option is available from the Help menu. Great, but I do not want to deactivate this instance. When I open the instance of FM 10 on the laptop, the Deactivate option is grayed-out and no matter what I do, I cannot get to become enabled. I have closed and reopened FM multiple times, I have opened and closed existing FM documents, I have created and saved new FM documents, but no joy. </span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>I can't deactivate the FM instance on my desktop . . .it has to be the one on the laptop.</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Any thoughts or suggestions?</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>TIA,</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>TVB</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Tammy Van Boening</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Owner/Principal</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Spectrum Writing, LLC</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="mailto:tammyvb@spectrumwritingllc.com">tammyvb@spectrumwritingllc.com</a></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="http://www.spectrumwritingllc.com">www.spectrumwritingllc.com</a></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>303-840-1755</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p></blockquote></div></body></html>