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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Were you on a subscription basis? Do you have a valid serial number at hand to enter?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>michael.schwartz@teradyne.com<br>
<b>Sent:</b> May-08-15 9:05 AM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> Frame 11 license becomes trial license<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">My Frame 11 license has stopped working. This hasn't happened to any of my colleagues. One day, I was using ePub and Frame to generate .chm output. The next morning, when
I tried to do the same, Frame popped up a screen telling me to request a trial license. This caused an ePub error because it couldn't start Frame. When I tried starting Frame independently, I got the same thing. I had an immediate deadline to deal with,
so I set up a trial licence of Frame, hoping that ePub could use it. It couldn't.</span>
<br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">For various reasons, I don't have the information I need to access Adobe support. I'm hoping I can do that on Monday. But, in the mean time, has anyone had this experience? Any idea why it's
happening? Any way to keep it from happening?</span> <br>
<br>
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Thanks, Michael</span><o:p></o:p></p>
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