<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:13px"><div id="yui_3_16_0_1_1430408762752_371082">Michael:</div><div id="yui_3_16_0_1_1430408762752_370964"><br></div><div id="yui_3_16_0_1_1430408762752_370965" dir="ltr">When you say "ePub", do you mean WebWorks ePublisher or something else?</div><div id="yui_3_16_0_1_1430408762752_370984" dir="ltr"><br></div><div id="yui_3_16_0_1_1430408762752_371010" dir="ltr">If you mean WebWorks ePublisher, the suggestion in this article might help until you get your license sorted out (the article is a bit old, so not sure): <a id="yui_3_16_0_1_1430408762752_371083" href="http://www.webworks.com/Support/ePublisher/Legacy_Docs/Tech_Notes/Adobe_FrameMaker/EX_ePub9_Frame_Evaluation_Version_Error.shtml">http://www.webworks.com/Support/ePublisher/Legacy_Docs/Tech_Notes/Adobe_FrameMaker/EX_ePub9_Frame_Evaluation_Version_Error.shtml</a></div><div id="yui_3_16_0_1_1430408762752_371081" dir="ltr"><br></div>Nadine<br> <div id="yui_3_16_0_1_1430408762752_370874" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 13px;"> <div id="yui_3_16_0_1_1430408762752_370873" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_1_1430408762752_370872" dir="ltr"> <hr size="1"> <font id="yui_3_16_0_1_1430408762752_370875" face="Arial" size="2"> <b><span style="font-weight:bold;">From:</span></b> Jeff Coatsworth <Jeff.Coatsworth@jonasclub.com><br> <b><span style="font-weight: bold;">To:</span></b> "framers@lists.frameusers.com" <framers@lists.frameusers.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Friday, May 8, 2015 9:15 AM<br> <b id="yui_3_16_0_1_1430408762752_371054"><span id="yui_3_16_0_1_1430408762752_371053" style="font-weight: bold;">Subject:</span></b> RE: Frame 11 license becomes trial license<br> </font> </div> <div id="yui_3_16_0_1_1430408762752_370915" class="y_msg_container"><br><div id="yiv5555467986"><style>#yiv5555467986 #yiv5555467986 --
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<div id="yui_3_16_0_1_1430408762752_370917" class="yiv5555467986MsoNormal"><span id="yui_3_16_0_1_1430408762752_370916" style="font-size:11.0pt;">Were you on a subscription basis? Do you have a valid serial number at hand to enter?</span></div>
<div id="yui_3_16_0_1_1430408762752_370920" class="yiv5555467986MsoNormal"><span style="font-size:11.0pt;"> </span></div>
<div class="qtdSeparateBR"><br><br></div><div class="yiv5555467986yqt9722699172" id="yiv5555467986yqt01371"><div id="yui_3_16_0_1_1430408762752_370921" class="yiv5555467986MsoNormal"><b><span style="font-size:10.0pt;" lang="EN-US">From:</span></b><span id="yui_3_16_0_1_1430408762752_370922" style="font-size:10.0pt;" lang="EN-US"> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>michael.schwartz@teradyne.com<br clear="none">
<b>Sent:</b> May-08-15 9:05 AM<br clear="none">
<b>To:</b> framers@lists.frameusers.com<br clear="none">
<b>Subject:</b> Frame 11 license becomes trial license</span></div>
<div id="yui_3_16_0_1_1430408762752_371084" class="yiv5555467986MsoNormal"> </div>
<div id="yui_3_16_0_1_1430408762752_371086" class="yiv5555467986MsoNormal"><span id="yui_3_16_0_1_1430408762752_371085" style="font-size:10.0pt;">My Frame 11 license has stopped working. This hasn't happened to any of my colleagues. One day, I was using ePub and Frame to generate .chm output. The next morning, when
I tried to do the same, Frame popped up a screen telling me to request a trial license. This caused an ePub error because it couldn't start Frame. When I tried starting Frame independently, I got the same thing. I had an immediate deadline to deal with,
so I set up a trial licence of Frame, hoping that ePub could use it. It couldn't.</span>
<br clear="none">
<br clear="none">
<span id="yui_3_16_0_1_1430408762752_371087" style="font-size:10.0pt;">For various reasons, I don't have the information I need to access Adobe support. I'm hoping I can do that on Monday. But, in the mean time, has anyone had this experience? Any idea why it's
happening? Any way to keep it from happening?</span> <br clear="none">
<br clear="none">
<span style="font-size:10.0pt;">Thanks, Michael</span></div></div>
</div>
</div></div><br><div class="yqt9722699172" id="yqt10626">_______________________________________________<br clear="none"><br clear="none"><br clear="none">You are currently subscribed to framers as <a shape="rect" ymailto="mailto:generic668@yahoo.ca." href="mailto:generic668@yahoo.ca.">generic668@yahoo.ca.</a><br clear="none"><br clear="none">Send list messages to <a shape="rect" ymailto="mailto:framers@lists.frameusers.com." href="mailto:framers@lists.frameusers.com.">framers@lists.frameusers.com.</a><br clear="none"><br clear="none">To unsubscribe send a blank email to<br clear="none"><a shape="rect" ymailto="mailto:framers-unsubscribe@lists.frameusers.com" href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br clear="none">or visit <a shape="rect" href="http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca" target="_blank">http://lists.frameusers.com/mailman/options/framers/generic668%40yahoo.ca</a><br clear="none"><br clear="none">Send administrative questions to <a shape="rect" ymailto="mailto:listadmin@frameusers.com." href="mailto:listadmin@frameusers.com.">listadmin@frameusers.com.</a> Visit<br clear="none"><a shape="rect" href="http://www.frameusers.com/" target="_blank">http://www.frameusers.com/ </a>for more resources and info.<br clear="none"></div><br><br></div> </div> </div> </div></body></html>