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<body class='hmmessage'><div dir='ltr'>Actually, in most cases the place to start looking for the problem is about 2 pages *before* the page that is indicated when the error occurs. Much of the processing of a PDF file is pipelined, so that at least one or two pages (N-2 and N-1) are still being worked on when the application reports that page N is the page being processed "now". <br><br>-Fred Ridder<br><br><div><hr id="stopSpelling">Date: Thu, 21 May 2015 09:46:04 -0400<br>From: arh@groupwellesley.com<br>To: asalo@ariens.com; framers@lists.frameusers.com<br>Subject: Re: PDF problems<br><br>
This is a vexing type of problem. It may be a non-obvious corrupt
graphic or other object. I recommend "divide and conquer", either in
FrameMaker 12 or in Acrobat.<br>
<br>
- Split the file in half.<br>
- Identify the half-file that produces the error.<br>
- Split the error-prone half-file again.<br>
- Repeat until you've identified the page/object that is causing the
error.<br>
<br>
As David Spreadbury suggests, if the printer can tell you the page
that invokes the failure, start looking there.<br>
<br>
-Alan<br>
----<br>
<pre class="ecxmoz-signature">Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532</pre>
<div class="ecxmoz-cite-prefix">On 5/21/15 9:21 AM, Alan Salo (Ariens
Plant 1) wrote:<br>
</div>
<blockquote cite="mid:84F2B14119BF494CB5393D6AFA83C53ECAD01C01@BRLMAIL05.Ariens.Corporate">
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<p class="ecxMsoNormal"><span style="color:#1F497D;">Hello all,</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">I have a
problem that is perplexing me. There are two PDF files that
our printer cannot compose to get them on the press. They
say that the files are unsupported file type or damaged.</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">As background
we send numerous files to them weekly, all using the same
process with no issues. It’s just these two. I get no error
messages or anything unusual when I update the books.</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">They are
English/French and Spanish versions of the same manual, so
share the same graphics. One is 58 pages and the other 32;
not huge files. There are five conditions in the books. All
but two are turned off.</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">All graphics
are referenced; tif and eps. I’ve gone through the manuals
and opened and resaved every graphic but that did not help.</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">We create in
FM12, generate a postscript file and then distill that to a
pdf using Acrobat distiller.</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">Any
troubleshooting suggestions would be appreciated!</span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;"> </span></p>
<p class="ecxMsoNormal"><span style="color:#1F497D;">Alan</span></p>
<p class="ecxMsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#7F7F7F;">____________________________________</span></b></p>
<p class="ecxMsoNormal"><b><span style="color:#660066;">Alan Salo</span></b><span style="font-size:10.0pt;color:black;">
</span><span style="font-size:10.0pt;color:#7030A0;">|</span><span style="font-size:10.0pt;color:#7F7F7F;">
<i>Manager, Technical Publications</i></span><span style="color:black;"></span></p>
<p class="ecxMsoNormal"><i><span style="font-size:10.0pt;color:gray;">Ariens Company </span>
</i><span style="font-size:10.0pt;color:#7030A0;">|</span><i><span style="font-size:10.0pt;color:#7F7F7F;">
<a href="http://www.ariensco.com/" target="_blank"><span style="color:#7F7F7F;">www.ariensco.com</span></a></span></i><i><span style="font-size:10.0pt;color:gray;"></span></i></p>
<p class="ecxMsoNormal"><i><span style="color:#7F7F7F;">(920)
756-4384 </span></i><span style="font-size:10.0pt;color:#7030A0;">|</span><i><span style="color:#7F7F7F;">
</span></i><i><span style="font-size:10.0pt;color:#7F7F7F;"><a href="mailto:asalo@ariens.com"><span style="color:#7F7F7F;">asalo@ariens.com</span></a></span></i><i><span style="font-size:10.0pt;color:gray;"></span></i></p>
<p class="ecxMsoNormal"> </p>
</div>
<br>
</blockquote>
<br>
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