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<div align="left"><font face="Consolas"><span style=" font-size:12pt">At the start of Windows I run a script which cleans the system on mondays. This is
the time when also frame crash-logs are removed. They became useless because the
circumstances are no more known. Analysing my log file for the Windows-7 x64 period
(2011-03 until 2015-06 = 52 months) I get these figures:</span></font></div>
<div align="left"> </div>
<table width="755" cellpadding="4" cellspacing="0" style="border-collapse: collapse; border: none">
<tr>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">period</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">2011</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">2012</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">2013</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">2014</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">2015</span></font></div>
</td></tr>
<tr>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">FM-9</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">45</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">5</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">25</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">15</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td></tr>
<tr>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">FM-10</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">34</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">2</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">11</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">19</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">1</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">1</span></font></div>
</td></tr>
<tr>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">FM-11</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">82</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">43</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">38</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">0</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">1</span></font></div>
</td></tr>
<tr>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">FM-12</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">37</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">13</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">16</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">8</span></font></div>
</td></tr>
<tr>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">FM-13</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">40</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><span style="font-size: 12pt;"> </span></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">13</span></font></div>
</td>
<td align="center" valign="top" width="108" style="border: solid #010101 0px;">
<div align="center"><font face="Consolas"><span style=" font-size:12pt">27</span></font></div>
</td></tr>
</table>
<div align="left"><font face="Consolas"><span style=" font-size:12pt">Total 238</span></font></div>
<div align="left"><font face="Consolas"><span style=" font-size:12pt"><br />
</span></font></div>
<div align="left"><font face="Consolas"><span style=" font-size:12pt">So on average I had one crash per week. This may seem much, but keep in mind:</span></font></div>
<ul style="margin-top: 0mm; margin-bottom: 0mm; list-style-type: disk; ">
<li style="margin-left: -13pt; margin-right: 0pt; padding-left: 0pt; color: #010101; "><font face="Consolas"><span style=" font-size:12pt; font-family:Consolas; color:#010101; font-weight:Normal; font-style:Normal; font-decoration:Normal">beta-test periods</span></font></li>
<li style="margin-left: -13pt; margin-right: 0pt; padding-left: 0pt; color: #010101; "><font face="Consolas"><span style=" font-size:12pt; font-family:Consolas; color:#010101; font-weight:Normal; font-style:Normal; font-decoration:Normal">complicated system-setup</span></font></li>
<li style="margin-left: -13pt; margin-right: 0pt; padding-left: 0pt; color: #010101; "><font face="Consolas"><span style=" font-size:12pt; font-family:Consolas; color:#010101; font-weight:Normal; font-style:Normal; font-decoration:Normal">awful quirks in customer data</span></font></li>
<li style="margin-left: -13pt; margin-right: 0pt; padding-left: 0pt; color: #010101; "><font face="Consolas"><span style=" font-size:12pt; font-family:Consolas; color:#010101; font-weight:Normal; font-style:Normal; font-decoration:Normal">Use of FM-9 during 2013/14 was caused by a particular project with special add-ons.</span></font></li>
</ul>
<ul style="margin-top: 0mm; margin-bottom: 0mm; list-style-type: disk; ">
<li style="margin-left: -13pt; margin-right: 0pt; padding-left: 0pt; color: #010101; "><font face="Consolas"><span style=" font-size:12pt; font-family:Consolas; color:#010101; font-weight:Normal; font-style:Normal; font-decoration:Normal">FrameMaker is (together with a few utilities like editor, file-explorer - but not
MS-office) my most used application. Only shelfware has no problems.</span></font></li>
</ul>
<div align="left"><font face="Consolas"><span style=" font-size:12pt"><br />
</span></font></div>
<div align="left"><font face="Consolas"><span style=" font-size:12pt">I had reported only few crashes, which I could repeat - and hence could describe what
may have caused them. In most cases I had no idea what dangerous I did.</span></font></div>
<div align="left"><font face="Consolas"><span style=" font-size:12pt"><br />
</span></font></div>
<div align="left"><font face="Consolas"><span style=" font-size:12pt">This just information - no judgement on the reliability of FM. IMHO this very high! </span></font></div>
<div align="left"><font face="Consolas"><span style=" font-size:12pt">FM-12 braught the capability of Restore Last Session, which is a phantastic feature. </span></font></div>
<div align="left"><font face="Lucida Console" size="1"><span style=" font-size:9pt"><br />
</span></font></div>
<div align="left"><font face="Lucida Console" size="1"><span style=" font-size:9pt">~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</span></font></div>
<div align="left"><font face="Lucida Console" size="1"><span style=" font-size:9pt">Docu + Design Daube; Schäracher 11; CH-8053 Zürich</span></font></div>
<div align="left"><font face="Lucida Console" size="1"><span style=" font-size:9pt">Technical documentation & consultancy; On-line and paper</span></font></div>
<div align="left"><font face="Lucida Console" size="1"><span style=" font-size:9pt">F: +41-44-422 86 25 E: ddd@daube.ch W: www.daube.ch</span></font></div>
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