Unbelievable On-Line Help Stupidity

Mike Feimster mike.feimster at acstechnologies.com
Fri Mar 10 09:01:36 PST 2006


Same here. IIRC, XP Home uses the different terminology and buttons instead
of a drop-down. Apparently, it uses the same documentation though. 

Mike 

-----Original Message-----
From: framers-bounces+mike.feimster=acstechnologies.com at lists.frameusers.com
[mailto:framers-bounces+mike.feimster=acstechnologies.com at lists.frameusers.c
om] On Behalf Of Phil Heron
Sent: Friday, March 10, 2006 12:00 PM
To: framers
Subject: RE: Unbelievable On-Line Help Stupidity

I am on Windows XP Professional.

The instructions you list ("Click Start, click Shut Down, and then in the
drop-down list click Shut Down") are perfectly correct for my computer. That
is exactly what I see.

??

Phil Heron

-----Original Message-----
From: framers-bounces+phil.heron=coda.com at lists.frameusers.com
[mailto:framers-bounces+phil.heron=coda.com at lists.frameusers.com] On Behalf
Of Daniel Emory
Sent: 10 March 2006 16:56
To: Framers List
Cc: Free Framers List
Subject: OT: Unbelievable On-Line Help Stupidity

I was helping a friend who'd just acquired her first computer, an E-Machine
with Windows XP.

I was demonstrating how to get help, and showed how she could type in a
search phrase and get a list of all the help topics containing that phrase.
So, to demonstrate how to properly shut down the computer, I entered the
search phrase "Turn Off." Sure enough, all the help topics containing that
phrase appeared, and I selected the"Turn Off The Computer" topic. Here are
the instructions which appeared under that
topic:

"Click Start, click Shut Down, and then in the drop-down list click Shut
Down"

The only part of that instruction which is correct is "Click Start."

o There is no Shut Down option under Start. It's called "Turn Off Computer."

o There is no drop-down list under the "Turn Off Computer" dialog.
Instead, there are 3 buttons.

o There is no button option under "Turn Off Computer"
called "Shut Down" Instead there are three button
options: "Stand By", "Turn Off", and "Restart."



Dan Emory & Associates
FrameMaker/FrameMaker+SGML Document Design & Database Publishing
<danemory7224 at sbcglobal.net> _______________________________________________


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