Acro 7 Pro dies without warning

[mark.poston at mekon.com]

I've not heard of this problem before.

It may seem obvious but have you tried a reinstall? I presume also that
you had the correct rights to install software with your account.

Other than that, did you completely uninstall 5 before upgrading. I seem
to remember some discussion on this previously.

Cheers

Mark Poston
Mekon Ltd


-----Original Message-----
From: framers-bounces+mark.poston=mekon.com at lists.frameusers.com
[mailto:framers-bounces+mark.poston=mekon.com at lists.frameusers.com] On
Behalf Of John Pitt
Sent: 23 November 2006 11:21
To: framers at lists.frameusers.com
Subject: OT: Acro 7 Pro dies without warning

Thought I'd finished with my Acrobat woes -- but ... wrong!

I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a 
couple of weeks ago. The home PC works fine now (thanks Fred!), but when

I run Acro 7 on the laptop, all is OK until about one minute has passed.

It then closes with no warning or other messages.

I have searched through the Acro user-to-user forum and the other Adobe 
KB articles and have gone through all the possible causes in 
"Troubleshoot system errors or freezes", but with no luck.

I suspect there is some link with system timing on the laptop, because 
when I ran with a different login at a different client site today, it 
died consistently within about 10 seconds!

Does anyone have any idea what is causing my problem and how to fix it?

Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 
GHz RAM, nvidia GEForce Go 7900 GS.

jjj

-- 
_________________________
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au
_______________________________________________


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