Acro 7 Pro dies without warning

[Peter Gold]

Hi, John:

I haven't been following this thread closely, so apologies if this was 
already mentioned. I had a similar problem some time ago, which I traced 
to Acrobat invoking automatic update during the start-up sequence. The 
Catch-22 was that if Acrobat quit during start-up, it wasn't possible to 
turn off auto-update in Preferences...until I tried turning off my 
Internet connection, so the auto-update couldn't contact Adobe's server. 
This let Acrobat start, after which I turned off the auto-update option, 
and reconnected the Internet. The problem didn't recur.

HTH
________________
Regards,

Peter Gold
KnowHow ProServices

John Pitt wrote:
> Mark,
>
> I wasn't absolutely certain that I had followed the correct procedure 
> as you outlined -- so I reinstalled, and checked for rogue traces of 
> old installations, etc., again.
>
> But it is the same story. On my home login, Acrobat dies about 60 
> seconds after opening; at the only client site I have visited since 
> being afflicted, it is about 10 seconds.
>
> Distiller works fine -- but I can't do anything to my PDFs once they 
> are made. And I bought 7 so I could take advantage of its ability to 
> compile referees' reports, etc.
>
>
>
> jjj
>
> mark.poston at mekon.com wrote:
>> I've not heard of this problem before.
>>
>> It may seem obvious but have you tried a reinstall? I presume also that
>> you had the correct rights to install software with your account.
>>
>> Other than that, did you completely uninstall 5 before upgrading. I seem
>> to remember some discussion on this previously.
>