Acro 7 Pro dies without warning

[John Pitt]

Thx Peter,

Tried switching off auto-update and tried running while disconnected. 
Neither worked for me <sigh>

Thanks anyway

jjj

Peter Gold wrote:
> Hi, John:
> 
> I haven't been following this thread closely, so apologies if this was 
> already mentioned. I had a similar problem some time ago, which I traced 
> to Acrobat invoking automatic update during the start-up sequence. The 
> Catch-22 was that if Acrobat quit during start-up, it wasn't possible to 
> turn off auto-update in Preferences...until I tried turning off my 
> Internet connection, so the auto-update couldn't contact Adobe's server. 
> This let Acrobat start, after which I turned off the auto-update option, 
> and reconnected the Internet. The problem didn't recur.
> 
> HTH
> ________________
> Regards,
> 
> Peter Gold
> KnowHow ProServices
> 
> John Pitt wrote:
>> Mark,
>>
>> I wasn't absolutely certain that I had followed the correct procedure 
>> as you outlined -- so I reinstalled, and checked for rogue traces of 
>> old installations, etc., again.
>>
>> But it is the same story. On my home login, Acrobat dies about 60 
>> seconds after opening; at the only client site I have visited since 
>> being afflicted, it is about 10 seconds.
>>
>> Distiller works fine -- but I can't do anything to my PDFs once they 
>> are made. And I bought 7 so I could take advantage of its ability to 
>> compile referees' reports, etc.
>>
>>
>>
>> jjj
>>
>> mark.poston at mekon.com wrote:
>>> I've not heard of this problem before.
>>>
>>> It may seem obvious but have you tried a reinstall? I presume also that
>>> you had the correct rights to install software with your account.
>>>
>>> Other than that, did you completely uninstall 5 before upgrading. I seem
>>> to remember some discussion on this previously.
>>
> 
> 
> 
> 

-- 
_________________________
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au