Book problems

[Brenda Waltermeyer]

Hi, Jim

Make sure all your files are consistent in the book in page layouts, sizes,
pagination, etc. Is the printer time out set to low?

Brenda

----------------------------
Brenda L. Waltermeyer
Lead Desktop Publisher
The Johns Hopkins University Applied Physics Laboratory
National Security Technology Department
Visual Information, Editorial, and Web Services, STB-4 Section
Room 8-375
Phone: (443) 778-8748


> From: James Dyson <jdyson at kvh.com>
> Date: Wed, 15 Aug 2007 11:53:52 -0400
> To: <framers at lists.frameusers.com>
> Conversation: Book problems
> Subject: Book problems
> 
> Hi all,
> 
> I'm using Framemaker 7.2 and I've run into a problem I've never seen
> before. I have a small book, consisting of just four files (15 pages)
> and a TOC. I can print the files within the book individually without
> any problems. When I try to print the book, only the first file prints
> and then a page prints with the following error message:
> 
> ERROR: undefined
> OFFENDING COMMAND: KVH?  (KVH is my company name)
> STACK:
> 72
> 469
> -462
> -69
> 
> I've also tried saving the book as a PDF, and the .log file listed the
> very same error message shown above. The PDF failed to generate.
> 
> I've tried the following solutions to no avail:
> Tried other printers
> Creating a new book and adding those files to the new book
> Deleting individual files
> Reordering files
> Printing the book using a different PC and copy of Framemaker
> Printed another, existing book and verified that I can still do that
> Gotten assurance from IT that there is no known significance on their
> end to the error message shown
> 
> Thanks,
> Jim Dyson
>  
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