Structured Book imported to FM 8 fails to Distill to PDF w/Acrobat 8

[Art Campbell]

Hi Fred,
No, actually that was what struck me with the 8/8 messages -- that the
fix seemed to be the reverse of what earlier versions had required.
Although I didn't have any problems generating from the 8 Beta, I
haven't upgraded any production machines to 8 yet, so I can't test.
In any case, though, it wouldn't hurt for the OP to try that
particular switch to see if it makes a difference.

Art

On 8/25/07, Ridder, Fred <fred.ridder at intel.com> wrote:
> I think you mean turn the Tagged PDF option OFF rather than on.
> Or at least that was the case for Acrobat 6 and 7, where the
> tagged PDF option seemed to cause distiller to crash on specific
> documents for many users.
>
> And it may help to have Val tell us what method is being used
> to create the PDF. Save As PDF? Print to Adobe PDF virtual
> printer instance? Print to file and distill separately (either manually
> or via a watched folder)? And whether any of the other methods
> work, or whether all methods fail.
>
> It might also be useful to know whether Val is using the Standard
> or Professional version of Acrobat 8.0.  Or is this the Distiller-only
> installation that would have been installed with FM 8.0?
>
> And one other quick thing to try is rebooting. Over the years there
> have been many cases where odd Distiller behavior (generating
> very small or very large pages, or generating PDFs with missing
> characters, for example) was remedied by simply shutting down
> and restarting the computer.
>
> -Fred Ridder
>
> -----Original Message-----
> From: framers-bounces+fred.ridder=intel.com at lists.frameusers.com
> [mailto:framers-bounces+fred.ridder=intel.com at lists.frameusers.com] On
> Behalf Of Art Campbell
> Sent: Saturday, August 25, 2007 10:01 AM
> To: vallipow at aol.com
> Cc: framers at lists.frameusers.com
> Subject: Re: Structured Book imported to FM 8 fails to Distill to PDF
> w/Acrobat 8
>
> A couple ideas for you to kick around:
>
> First, there is a patch release for Acrobat out, from 8 to 8.1... may
> want to check the status of that.
>
> Second, are you getting any log files from the distiller process that
> may contain error information.
>
> Third, check to make sure that the Acrobat distiller is your default
> printer.
>
> Are you opening all the component chapter files before distiling?
>
> There have been a couple threads on other lists that mention turning
> On the Create Tagged PDF option seems to improve things....
>
> Cheers,
> Art
>
> On 8/24/07, Valerie Lipow <vallipow at gmail.com> wrote:
> > The book was created using the FM-Dita Book map, with FM-DITA Topic
> files.
> > The book distilled without incident using FM 7.2 files and the Adobe
> Acrobat
> > 8 Distiller. Now, the book does not distill, and no group of files
> will
> > distill into PDF.
> >
> > In case the problem had something to do with distilling the book,
> which was
> > created and has been successfully maintained for six months in FM 7.2,
> in FM
> > 8, I created a new book in FM 8 and added the files to it. I have been
> > editing the files in FM 8 for two weeks without problems.
> >
> > In trying different was to skin this cat, I've noticed that I can
> distill
> > all of the 19 files contained in the book individually. This includes
> the
> > generated files (TOC and Index); the Acrobat data (bookmarks,
> > cross-references, etc.) also generates into the PDF files
> successfully. But
> > each time I try to distill the book or any two or more files together,
> with
> > or without the Acrobat Data, Distiller flushes the job.
> >
> > In the past (FM 6 days), whenever I had this kind of problem, I could
> narrow
> > down the offending file by distilling different documents until I
> found the
> > snag, and then recreate the corrupted file to eliminate whatever was
> causing
> > Acrobat Distiller to choke.
> >
> > This time nothing I've tried seems to work, and the fact that I can
> distill
> > every file individually makes me think that the problem has something
> to do
> > with trying to distill multiple documents in one job. When I try ro
> distill
> > different sets of documents, all of the log files from Distiller looks
> > unlike any other.
> >
> > I haven't contacted Adobe Tech Support yet, in case there is something
> I
> > should try that I haven't.
> >
> > I'd be grateful for any suggestions, up to and including reinstalling
> the
> > software (Acrobat or Frame), which I haven't done yet, if it seems
> like
> > something that could help.
> >
> > Thanks in advance,
> >
> > Val
> >
> > --
> > Valerie Lipow
> > vallipow at gmail.com
> > _______________________________________________
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>
> --
> Art Campbell
> art.campbell at gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
>                and a redheaded girl." -- Richard Thompson
>                              No disclaimers apply.
>                                      DoD 358
> _______________________________________________
>


-- 
Art Campbell                                             art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358