Structured Book imported to FM 8 fails to Distill to PDF w/Acrobat 8

[Ridder, Fred]

I think you mean turn the Tagged PDF option OFF rather than on.
Or at least that was the case for Acrobat 6 and 7, where the 
tagged PDF option seemed to cause distiller to crash on specific
documents for many users.

And it may help to have Val tell us what method is being used
to create the PDF. Save As PDF? Print to Adobe PDF virtual 
printer instance? Print to file and distill separately (either manually
or via a watched folder)? And whether any of the other methods 
work, or whether all methods fail.

It might also be useful to know whether Val is using the Standard
or Professional version of Acrobat 8.0.  Or is this the Distiller-only
installation that would have been installed with FM 8.0?  

And one other quick thing to try is rebooting. Over the years there
have been many cases where odd Distiller behavior (generating 
very small or very large pages, or generating PDFs with missing
characters, for example) was remedied by simply shutting down
and restarting the computer. 

-Fred Ridder

-----Original Message-----
From: framers-bounces+fred.ridder=intel.com at lists.frameusers.com
[mailto:framers-bounces+fred.ridder=intel.com at lists.frameusers.com] On
Behalf Of Art Campbell
Sent: Saturday, August 25, 2007 10:01 AM
To: vallipow at aol.com
Cc: framers at lists.frameusers.com
Subject: Re: Structured Book imported to FM 8 fails to Distill to PDF
w/Acrobat 8

A couple ideas for you to kick around:

First, there is a patch release for Acrobat out, from 8 to 8.1... may
want to check the status of that.

Second, are you getting any log files from the distiller process that
may contain error information.

Third, check to make sure that the Acrobat distiller is your default
printer.

Are you opening all the component chapter files before distiling?

There have been a couple threads on other lists that mention turning
On the Create Tagged PDF option seems to improve things....

Cheers,
Art

On 8/24/07, Valerie Lipow <vallipow at gmail.com> wrote:
> The book was created using the FM-Dita Book map, with FM-DITA Topic
files.
> The book distilled without incident using FM 7.2 files and the Adobe
Acrobat
> 8 Distiller. Now, the book does not distill, and no group of files
will
> distill into PDF.
>
> In case the problem had something to do with distilling the book,
which was
> created and has been successfully maintained for six months in FM 7.2,
in FM
> 8, I created a new book in FM 8 and added the files to it. I have been
> editing the files in FM 8 for two weeks without problems.
>
> In trying different was to skin this cat, I've noticed that I can
distill
> all of the 19 files contained in the book individually. This includes
the
> generated files (TOC and Index); the Acrobat data (bookmarks,
> cross-references, etc.) also generates into the PDF files
successfully. But
> each time I try to distill the book or any two or more files together,
with
> or without the Acrobat Data, Distiller flushes the job.
>
> In the past (FM 6 days), whenever I had this kind of problem, I could
narrow
> down the offending file by distilling different documents until I
found the
> snag, and then recreate the corrupted file to eliminate whatever was
causing
> Acrobat Distiller to choke.
>
> This time nothing I've tried seems to work, and the fact that I can
distill
> every file individually makes me think that the problem has something
to do
> with trying to distill multiple documents in one job. When I try ro
distill
> different sets of documents, all of the log files from Distiller looks
> unlike any other.
>
> I haven't contacted Adobe Tech Support yet, in case there is something
I
> should try that I haven't.
>
> I'd be grateful for any suggestions, up to and including reinstalling
the
> software (Acrobat or Frame), which I haven't done yet, if it seems
like
> something that could help.
>
> Thanks in advance,
>
> Val
>
> --
> Valerie Lipow
> vallipow at gmail.com
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-- 
Art Campbell
art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358
_______________________________________________