Friday brain-bender -- SHIFT + C doesn't work (sometimes)

[Bernard Aschwanden]

Have you installed any new software lately? I found that when I put a CMS tool onto my laptop I couldn't type the uppercase letter "F" anymore. The developers patched it, and now it works fine.

If you have some software that is on your system only it may be something that is worth looking into. I caught the issue on mine about two weeks after install because I set it aside.

If you do run any hotkeys software, try disabling it and then see if that helps as well.

Bernard



Bernard Aschwanden
Director of Technology and Publishing Architecture
Bright Path Solutions

bernard at travelthepath.com 

www.travelthepath.com 


-----Original Message-----
From: framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com [mailto:framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com] On Behalf Of Gutierrez, Anita
Sent: Friday, February 16, 2007 1:48 PM
To: List, Framers
Subject: Friday brain-bender -- SHIFT + C doesn't work (sometimes)


Hi Framers,

At the risk of sounding utterly nuts ... here goes.

As of the last week or so, I am unable to type an uppercase C in
FrameMaker's document interface.  That is, nothing happens if I press
SHIFT + C.  I've tested this enough to believe that it's a
Frame-specific issue.  Did I set up a hot key at some point?  If so I
must have done it in my sleep.

Details:
1. Frame 7.0 p 579, XP Pro.
2. I can type a lowercase c.
3. I can type an uppercase C in FrameMaker's dialog boxes such as the
paragraph designer, etc.--just not the document window.
4. I can type an uppercase C fine in Outlook, Word, Notepad, all other
apps.
5. This is all true whether I'm using my work keyboard, my home
keyboard, or my laptop keyboard.  (Haven't tried it on other machines
but no one else in my group is having this problem.)
6. I can turn on caps lock and generate a lowercase c by pressing SHIFT
+ C.  Without shift, I get nothing, just as if I were pressing SHIFT + C
without caps lock.

I've got plenty of workarounds, so it's more of an inconvenience than a
real problem, except that it's so darn weird--and I'm working on a
rystal Reports chapter, where they have to lick a lot of buttons.

Any thoughts?


Anita Maria Gutierrez
Sage Software
15195 NW Greenbrier Parkway
Beaverton, Oregon 97006
(503) 439-7286
anita.gutierrez at sage.com

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