CHM Help

Ben Warburton bwarburton at wilcom.com.au
Wed Jan 24 14:33:52 PST 2007


Thanks for the feedback Linda. Actually, I found an answer on The
Helpware Group's website, http://helpware.net/FAR/far_faq.htm. This is
what they say:

Why does my CHM window show the title "HTML Help " instead of my title?

HTML Help is not a Unicode application, and there is a risk of showing
garbage characters if the primary language ID of the CHM does not match
the primary language ID of the systems LCID (for example a KOR help
title displayed on a Japanese OS). The caveat here is when the help
title is compiled as English. English help titles can display their
titlebar string on all operating systems since all of the code pages
support English.

Unfortunately the check is too strict. Only the Primary Language ID
should be checked, however HH also checks the Secondary Language ID
causing say Portuguese (Brazil) help to display HTML Help on a
Portuguese (Portugal) PC.

In the case of English help, in the past all help had to be set to
English (US). This bug was fixed in HH 1.31? and now English
(Australian) help for example will display correctly on all systems.


-----Original Message-----
From: Linda G. Gallagher [mailto:lindag at techcomplus.com] 
Sent: Thursday, 25 January 2007 2:41 AM
To: Ben Warburton; framers at lists.frameusers.com
Subject: RE: CHM Help

Ben,

I've seen this, too. My understanding is that when you open the chm file
on
a French version of Windows, the title will appear correctly.
Unfortunately,
I don't have access to Windows in other languages, so I've never been
able
to test it myself.

~~~~~~~~~~~~~~~~~~~~~~~~~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
Manager, STC Consulting and Independent
Contracting SIG
http://www.stcsig.org/cic/index.html
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 


-----Original Message-----
From: framers-bounces+lindag=techcomplus.com at lists.frameusers.com
[mailto:framers-bounces+lindag=techcomplus.com at lists.frameusers.com] On
Behalf Of Ben Warburton
Sent: Tuesday, January 23, 2007 5:46 PM
To: framers at lists.frameusers.com
Subject: CHM Help

Dear Framers, we have a pesky problem when compiling foreign language
HTML
Help which someone out there may have resolved long since. We use
WebWorks
ePublisher to generate the HTML pages from Frame documents.
These are then passed to the MS HTML Workshop for compilation. Locale is
set
in the ePublisher Formats table - e.g. 'fr' for French. This setting is
passed into the <HTML> tag which starts each page. In the MS HTML
project
(HHP) file, there is also a 'locale' field as well as a 'title'
field. The title as set here is the string which appears in the title
bar of
the CHM browser. Now this is where it gets strange. If the locale is
left as
English, the title appears (in French for example) as set in the HHP
file.
If the locale is set to French, the title appears as the default "HTML
Help". Go figure. We are generating and compiling, by the way, on a
multi-language drive. Has anyone come across this glitch?

 

Cheers

 

Ben Warburton
Documentation & Training Manager 

Wilcom Pty Ltd
146-156 Wyndham St
Alexandria NSW 2015
Tel: 9578 5175
Fax: 9578 5108
Email: BWt at wilcom.com.au

 

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