Missing Characters in PDF

[rebecca officer]

For me, a 100% reliable workaround (so far, but that's several years of
the issue on and off) is to print the document to PS twice. The second
one is always fine.

Deleting the font cache file fixes the problem temporarily for me
(yay!), but when it comes back, printing twice is much quicker than
rebooting as an immediate workaround.

Also, a reliable way for me to tell if a file is corrupted is to search
the postscript for "grenewfont" (case insensitive). 
It beats a visual check of the PDF - sometimes the amount of missing
text is small so hard to spot on a quick check, and visually checking
big documents isn't feasible anyway.

Cheers, Rebecca

>>> "Alison Carrico" <acarrico at adamsglobalization.com> 17/05/07 08:59
>>>
I have an intermittent, but incredibly annoying, problem with PDFs
printed from Frame missing large chunks of text at random.  Sometimes
it
is  just a few words out of a paragraph, sometimes it's the whole
paragraph. Some time ago, I found an article on Adobe's support site
that addressed the issue, but I can no longer reach that page. The
"Knowledge Base" search returns a link to it, but the link gives a
"page
not found" error (quite a number of pages return errors).  

 

One of the solutions was to change the Graphic Print Quality setting
in
the printer properties to 300 dpi, which works some of the time.
Sometimes, I can restart either Frame or my machine and print
successfully. Sometimes I can use a different machine.  Sometimes, I
can
save the file as MIF and print.  Unfortunately, not one of these
tricks
always works so I'm looking for a more reliable workaround or perhaps
(dare I hope?) even a permanent solution.  

 

Is anyone familiar with this problem?  Any help would be much
appreciated.  

 

Thanks!

alison

 

(I'm running Frame 7.1 on Windows XP with all the latest updates &
printing with Adobe PDF Converter, driver PSCRIPT5.dll version 5.02.)

_______________________________________________


NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.