FM crashes on print book to file (surprise! No?)

[Art Campbell]

What's your platform and Acrobat configuration?

On 5/31/07, Bodvar Bjorgvinsson <bodvar at gmail.com> wrote:
> I am starting to get annoyed with FrameMaker. (Sorry for a lengthy message).
>
> On a few occasions I have plagued the list with my complaints about FM
> (mainly 7.2) crashing on printing a book to ps. I have now spent half
> the day trying to produce an online PDF with bookmarks. No problem
> printing to ps without bookmarks, so we have that one in the clear.
>
> It started by FM crashing on a certain file (chapter 3) on a specific
> page, no matter whether I had the files open or not. Having them open
> only added the extra work of removing the recovery files. Having
> removed these three times, I went for the closed files printing.
>
> Also I MIF-washed the files but go no better results.
>
> I tested the "offending" file by itself and it printed to file with
> bookmarks ok, but printing from the book, it always crashed FM at the
> same page.
>
> A couple of pages earlier, around the point where the pdf started to
> lack contents seriously (yes, I managed to pdf the ps part, and I also
> had a look at the ps in GSView which showed less content), there was a
> OLEd Visio file. I found the pdf and eps-ed it and replaced the
> graphics. Same result.
>
> I found a Xref marker on the crashing page and deleted it, and now it
> went a couple of pages further.
>
> I removed FM 7.2 (plus patch), restarted the PC and installed all (FM
> + patches) again.
> No change.
>
> I started a new document, imported the formats and then the contents
> and replaced the file. Now it went all the way down to one of the last
> chapters, where it crashed again with the same messages. No Xref on
> that page, only a table (and this file got a lot of tables).
>
> Now I did as with chapter 3, started a new document, copied etc. and
> started the printing again. And what now. Now I got as far as to the
> same page in chapter 3 as in the first tries.
>
> I am out of guesses. What can I do? And why cannot FM give any humanly
> understandable hints?
>
> For 8.0, why not add internal checkpoints that tells us what exactly
> is causing the crashing? It should not be that difficult when the
> print process hits an offending item to have the application point
> that out. Is there a malfunction in the Xref marker, is the graphic
> not kosher, etc.
>
> Any help out there, please? I am going home now. Will check the mail
> in the morning.
>
> Bodvar Bjorgvinsson
> Supervisor Publishing
> Air Atlanta Icelandic.
> http://www.airatlanta.com
> _______________________________________________
>

-- 
Art Campbell                                             art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358