radical revamping of techpubs

[Chris Borokowski]

My prediction is that it will be a partial disaster, and then they'll
hire a contractor to come clean up. Few companies are interested in
keeping technical writers around full time, since they're only needed
at the end of the design process. They want dual roles, such as project
manager technical writers, developer technical writers and probably
even technical writers who can cook to reduce catering costs.

--- Susan Modlin <smodlin at yahoo.com> wrote:

> Sounds like a recipe for disaster to me -- at least as far as the
> customer is concerned. Although the company might enjoy a short-term
> savings, they'll pay for it in the longer term in increased support
> costs (unless they off-shore that too) and customer dissatisfaction. 
> 
> ...Susan
> 
> ----- Original Message ----
> From: mulholland4 <mulholland4 at gmail.com>
> To: framers at lists.frameusers.com
> Sent: Wednesday, October 10, 2007 12:54:37 PM
> Subject: radical revamping of techpubs
> 
> 
> Hi,
> I would like to see what the group thinks of this scenario for
> writing
> documentation within a company?
> 
> 1. Remove all existing tech writing staff from techpubs.
> 2. Replace these with software developers and specialists who know
> the
> software inside out and get them to write all of the documentation.
>  These
> would now be known as Developer-techwriters. (It should be noted that
>  none
> of these people has English as a first language, despite this being
> the
> primary market for the documentation.)
> 3. Hire editing staff to edit only the language and grammar of the
>  documents
> written by the software specialists.
> 
> The reasoning behind this scenario is; that this saves money as the
> developers know the software, and it is really cheap to get
> university
> students to come in and edit.
> 
> I won't make comments on this just now as i'm sure there are many of
> us
>  who
> just want to run screaming!
> 
> thanks
> Mulholland
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