problem install framemaker 8 trial version

[menchin_elaine at emc.com]

After three calls to tech support, the issue is resolved.  The trial
version of Adobe FrameMaker 8 is not supported on Windows 2000. This is
noted in small print in the system requirements - my bad!  Although I
was misled by the first two tech support representatives I spoke with -
you certainly can run Frame 8 trial on the same system with Frame 7.

 

 

	-------------- Original message -------------- 
	From: menchin_elaine at emc.com 
	
	> I'm attempting to download and install the free trial version
of 
	> Framemaker 8 from the Adobe website. It downloads fine but
during the 
	> install process I am asked for a serial number. I don't have
one since 
	> this is a trial version. The Adobe support person I contacted
first 
	> suggested re-downloading the sw (didn't help, the same thing
happened), 
	> then said that I cannot run the trial of Frame 8 without first
removing 
	> Frame 7 from my system. This isn't an option; we do our
documentation 
	> work in Frame 7 here. I just wanted to evaluate Frame 8's
conditional 
	> text features to see if we want to upgrade. Does this ring
true - do I 
	> really need to remove Frame 7 to evaluate Frame 8? 
	> 
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